bunq Together

Suscripción

New-Ivory-Woodchuck-927150524

Buenas tardes,me han estado cobrando una suscripción mensual de 17,99 no sabía que por tener esta cuenta online me iban a estar cobrando una suscripción.creo que me daré de baja.

thijsoost

Fer Hi! Please read this page.

Bunq has four different plans, you're now using the most expensive one. You can easily change your plan in the bunq settings.

New-Ivory-Woodchuck-927150524

Pero no comprendo...en ningún momento cogí este plan.

New-Ivory-Woodchuck-927150524

Fer Puse el gratuito de entrada

thijsoost

Fer Please read the page I sent. You started with a free 30 days trial of the Easy Green plan (€17,99/month). You didn't change your plan within those 30 days. So after these 30 days, you started paying for this plan.

You can easily switch to one of the other plans:

Easy Money (€8,99/month)
Easy Bank (€2,99/month)
Easy Sayings (free)

New-Ivory-Woodchuck-927150524

Necesito recuperar el dinero,por qué nunca cogí este plan y son tres meses que me están cobrando.

New-Lilac-Sloth-1702461962

Fer You received an e-mail three month ago that your free trial is going to end, and the amount they are going to charge you when you don't change your subscription. 🤷🏻‍♂️

New-Ivory-Woodchuck-927150524

No entiendo en ningún momento recibí un correo diciéndomen esto

New-Ivory-Woodchuck-927150524

Me cambiaré de plan nunca solicité este plan, lo puse gratuito,

Jakob-Y

Fer Yes, at bunq you're always free to change your plan whenever you want. See this page for more info: https://together.bunq.com/d/3317