Hey bunqers 🌈
We’ve received warnings from the Belastingdienst and the Police of fraudulent attempts to impersonate the tax authorities and other government online services such as MijnOverheid or MijnDigid. For that reason, we’d like to share a couple of pro-tips on how to avoid being scammed by such phishing attacks.
Make sure that you do not click on the link you receive via SMS. You can always verify on the official Belastingdienst, MijnOverheid or MijnDigid websites if you have any payments to settle with them.
💡 Important things to keep in mind:
- The Belastingdienst never sends direct payment requests. Debtors are contacted with payment information. You may be contacted in written form, but the Tax Authorities will never contact you via chat or email.
- Neither bunq, nor the authorities would ever ask for your personal information or login credentials via SMS, phone, or third party messenger.
How to avoid phishing scams?
Avoid Clicking Suspicious Links
- Never click on links sent via SMS, email, or messaging apps without verifying their legitimacy.
- Always check directly on the official platforms (e.g., Mijn Belastingdienst or MijnDigiD) for any outstanding payments or information.
Know the signs
- No Direct Payment Requests: The Belastingdienst will not ask you for payments via email, SMS, or chat. Payment details are sent in official written correspondence.
- No Personal Info Requests: Neither bunq nor government agencies will ask for login credentials or personal information through phone, SMS, or third-party messengers.
Verify Before You Trust
- Double-check the sender's identity before interacting with messages or links.
- Look for typos or unusual email addresses that don’t match official domains.
How to stay safe?
Use Official Websites: If you want to check any outstanding debts or account details, visit these secure platforms:
Mijn Belastingdienst
Mijn Belastingdienst Zakelijk
Mijn Toeslagen
MijnOverheid
Mijn DigiD
More information can be found on the Belastingdienst’s official website - https://www.belastingdienst.nl/wps/wcm/connect/nl/home/home.
- Look for HTTPS: Always ensure the website has a secure connection (a lock icon in the address bar).
What to do if you spot a scam?
- Don’t Engage: Avoid replying or following links in suspicious messages.
- Report to bunq: Fill out our fraud form, so we can act quickly.
- Report to Belastingdienst: You can also report scams directly to the Belastingdienst using their official page.
Do you need to report a phishing case?
If it's a fraudulent user, you can help keep bunq safe. Simply report it and we’ll take it from there. If reporting a possible fraudster that uses bunq for illegal purposes, please fill out our fraud form to report the incident and help us to fight fraud!
How are we helping?
Our team collaborates with trusted institutions to shut down fraudulent websites and keep everyone safe. If you suspect someone is using bunq for illegal purposes, please fill out our fraud report form. Together, we can fight fraud and keep our community secure!
Stay safe and always double-check before you tap when in doubt 🔎
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