Notifications for GPay payments

New-Indigo-Baboon-3970805461

Hi all,
apparently I won't get app notifications from bunq for payments I conduct with a virtual card via GPay. I tried a contactless transaction from my smartwatch and a regular online transaction. They do turn up on my account when I open up the app. Is that a known issue? All other notifications from bunq are showing up fine.

thijsoost

Thomas Have you checked the notification settings in the Google Wallet app?

And the bunq notification settings? Make sure to also enable accounts for which you want to get notifications.

New-Silver-Gazelle-1391421915

Thomas I was on to support last week about this and apparently it's a known bug and they're currently working on it.

I get notifications for direct debits, lodgements, etc. but not card payments using Google Pay. Is it the same for you?

New-Indigo-Baboon-3970805461

Thijs Hi Thijs, all notifications are enabled, but I guess the wallet notifications shouldn't impact those from bunq?

thijsoost

Thomas I guess not. But I'm curious: it looks like this is entirely a Google Wallet issue which has nothing to do with bunq, right?

New-Indigo-Baboon-3970805461

Thijs it's hard to say because the payment is facilitated by Google wallet but eventually conducted with a bunq card/account, so I think it should ultimately trigger a bunq notification.
I just made another payment via GPay, this time online again, and the notification did turn up, albeit about 15 minutes after the transaction, and after I had already opened the app to check whether it went through.

New-Indigo-Baboon-3970805461

Daryl yeah exactly the same.

Jakob-Y

Thomas and the notification did turn up, albeit about 15 minutes after the transaction

Sometimes notifications are delayed depending on the load on bunq's servers. Today I also had a notification roughly 10-15 minutes after the actual payment. The payments are still processed and shown in your transaction list on the account immediately.