• 2FA (2 factor authentication)

I find it very strange that the Bunq app does not require 2FA. Even if it is just sending me an sms with a code. Feels very insecure to have a 6 digit code as the only protection against my savings being stolen bij an unauthorized person.

    @New-Brown-Bison-1006828818#276467 If your device is protected and the bunq app, then there are two layers. If someone tries to gain access to your bunq account from a different device, they'll have to go through a verification process (which won't work without your identification). Pretty secure to me!

    By the way, SMS is VERY unsecure...

      @New-Brown-Bison-1006828818#276467 See my comment (and threads) here: https://together.bunq.com/d/56056/8 and here: https://together.bunq.com/d/56416/12 Basically the takeaway is that the current bunq security model already is a lot more secure than SMS authentication that is still employed by some other banks, even though it is more convenient (and therefore might "feel" less secure).

      That being said, there have been multiple threads lately popping up, mostly from brand new users. To me it seems like bunq could try to work on communicating their security protections better to new users. Most people just notice the 6-digit code and don't see all the other layers, because they're more in the background. Could help with instilling trust by pointing out more clearly during onboarding that the 6-digit code is just one part of it all.

        a year later

        hello. what is the 2FA . of bung

          Hey there @New-Crimson-Ram-704627573#295495 👋 Thank you for participating in our vibrant community! Your engagement is highly valued 🌈

          We have various features in place to ensure the security of your account 🔒 You can find more info about them here 📚

          Two-factor authentication (2FA) feature is only enabled in cases of transactions under €1,000 that exceed the preset limit of €250. More information about this is also available in the same article 🙌

          I hope this helps! Feel free to ask away if you have any further questions. You can also reach out to us via in-app support for issues or questions specific to your account ✅

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