• Wrong phone number for invite

Hello, I wrote the wrong phone number of my partner when I opened a joint account and now she can not confirm the connection. How can I change the phone number on the invite? Thanks

    @New-Purple-Waterbuck-1060355836#277014 In that case the best thing to do is to close the Joint sub-account and create a new one with the correct number. Just select the Pending Joint account, press the ⚙️ in the corner, and Close account. Then you can use the regular Joint Account creation flow to make a new one (Home > + Add > Partner > Bank account > add their number > Done! )

      8 days later

      @David-Brown-Kiwi#277085 sounds like overcomplicating something as simple as a “cancel request” button

        @thends#277408 That's possible if you use the Connect feature, but not if you're creating a Joint account. When creating a Joint account, you set the number of people that have access to this account. This cannot be changed after creating it. So a cancel button wouldn't work. You cannot add people to an already existing Joint account, so you'll always have to create a new one. This is how it works at all banks, not just at bunq.

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