• Ideas

  • [IMPLEMENTED] Bring back the option to add a description to a payment request

Hi! Since the last app update - and to my surprise - it's no longer possible to add a description to a payment request. This is very inconvenient in my opinion. Now I've no way to tell what each payment request is for. Could you please bring back the option to add a description? Thanks!

    It’s the same on iOS. This does not help to trust these kind of requests..

      @mmichael1991#284697 It's indeed strange that sunch a feature gets removed! I'll be using Tikkie in the meantime, until bunq returns this feature...

        @thijsoost#284688 Hopefully the description field comes back soon. Now I need to use Tikkie, because otherwise I’m missing the description

          Hey all 👋
          I've promptly shared your feedback to the product team. Rest assured, we'll let you know immediately if any changes occur 📣🌈

            Bring it please back , you can not see on the bankaccount for what the payment was and people dont see for what the payment is ment

              @fwjg#284806 It's indeed very inconvenient that the payment request page no longer shows any description!

                Hey @fwjg#284806 👋
                Thanks for your input! Rest assured, we've already shared this suggestion with the relevant product team. In case of a change, we'll let you all know 🫶

                  Reverse thinking , why is it removed on purpose.

                    @fwjg#284862 That's also unclear to me...

                      Hey @fwjg#284862 & @thijsoost#284863 😊
                      Our product team continually evaluates and refines the features to ensure we provide the best banking experience for our users. Sometimes, this involves streamlining certain functionalities to meet our specific goals and standards. We aim to provide a user-friendly and efficient banking experience, so your feedback is important to us, and we appreciate your input.

                      If there are any updates or changes in this regard, we'll be sure to communicate them 📣 Thanks for your understanding and support 🌈

                        Very inconvenient indeed! Now I cant put invoice numbers into the request anymore. I hope it will change soon!

                          @sotirios-Black-Moose#284870 I'm fairly certain that removing the description option isn't the best banking experience for your users. It's also not user friendly or efficient. Yes, creating a payment request is now one step quicker. But you removed a vital feature that all other banks do have (for good reason).

                          What about adding the option to add a payment description on a different page? For example, on the page where you choose the amount. That way, you still keep the amount of steps minimal, but you have all the options. Or return it to how it was, which was fine for most users I suppose.

                            We appreciate your feedback and understand your concerns, @thijsoost#284919. We've shared your input with our product team for their consideration. We're continuously working to enhance our services and user experience, and your insights are valuable in this process 🫶

                              bunq maakt heb bankieren echt niet makkelijker op deze manier!

                                Na de laatste update is de "omschrijving" gedeelte weggehaald van de Bunq App. Dit is zo nadelig. Want als ik naar me klant een betaalverzoek verstuur met de bedrag en de factuurnummer vermeld, wordt het ook automatische door mijn boekhoudprogramma direct afgeletterd. Nu is zo dat ik per dag op me zakelijke rekening voorbeeld 10 bedragen krijg, maar zonder omschrijving. Ik moet overstappen naar een andere bank door deze reden? Met welke logica is dit nou weggehaald van de app?

                                  I've noticed that the descriptions for payment requests have been removed, making it challenging to identify which client has made a payment. This change affects the clarity and efficiency of managing transactions. I kindly request reconsidering this decision and bringing back the descriptions for payment requests to improve user experience.

                                    HELP!!!!! Dit weghalen van de beschrijving is erg lastig als ik nu aan vrienden hetzelfde bedrag terugvraag moet ik via achternaam of rekeningnummer uitvogelen van wie het is. BRENG HET AUB TERUG 😢

                                      Hey @beekie#284928, @New-Peach-Chameleon-1315511908#284936, @Michaelvaen#284943, @New-Lime-Mouse-2842141472#284980 👋
                                      We greatly appreciate your feedback! Our product team is actively assessing the situation and working on solutions to improve the user experience. Your input is valuable, and by sharing your feedback, you're contributing to making the bunq experience even better. Keep those insights coming! 🌈🫶