• Ideas

  • [IMPLEMENTED] Bring back the option to add a description to a payment request

Hey all 👋
I've promptly shared your feedback to the product team. Rest assured, we'll let you know immediately if any changes occur 📣🌈

    Bring it please back , you can not see on the bankaccount for what the payment was and people dont see for what the payment is ment

      @fwjg#284806 It's indeed very inconvenient that the payment request page no longer shows any description!

        Hey @fwjg#284806 👋
        Thanks for your input! Rest assured, we've already shared this suggestion with the relevant product team. In case of a change, we'll let you all know 🫶

          Reverse thinking , why is it removed on purpose.

            @fwjg#284862 That's also unclear to me...

              Hey @fwjg#284862 & @thijsoost#284863 😊
              Our product team continually evaluates and refines the features to ensure we provide the best banking experience for our users. Sometimes, this involves streamlining certain functionalities to meet our specific goals and standards. We aim to provide a user-friendly and efficient banking experience, so your feedback is important to us, and we appreciate your input.

              If there are any updates or changes in this regard, we'll be sure to communicate them 📣 Thanks for your understanding and support 🌈

                Very inconvenient indeed! Now I cant put invoice numbers into the request anymore. I hope it will change soon!

                  @sotirios-Black-Moose#284870 I'm fairly certain that removing the description option isn't the best banking experience for your users. It's also not user friendly or efficient. Yes, creating a payment request is now one step quicker. But you removed a vital feature that all other banks do have (for good reason).

                  What about adding the option to add a payment description on a different page? For example, on the page where you choose the amount. That way, you still keep the amount of steps minimal, but you have all the options. Or return it to how it was, which was fine for most users I suppose.

                    We appreciate your feedback and understand your concerns, @thijsoost#284919. We've shared your input with our product team for their consideration. We're continuously working to enhance our services and user experience, and your insights are valuable in this process 🫶

                      bunq maakt heb bankieren echt niet makkelijker op deze manier!

                        Na de laatste update is de "omschrijving" gedeelte weggehaald van de Bunq App. Dit is zo nadelig. Want als ik naar me klant een betaalverzoek verstuur met de bedrag en de factuurnummer vermeld, wordt het ook automatische door mijn boekhoudprogramma direct afgeletterd. Nu is zo dat ik per dag op me zakelijke rekening voorbeeld 10 bedragen krijg, maar zonder omschrijving. Ik moet overstappen naar een andere bank door deze reden? Met welke logica is dit nou weggehaald van de app?

                          I've noticed that the descriptions for payment requests have been removed, making it challenging to identify which client has made a payment. This change affects the clarity and efficiency of managing transactions. I kindly request reconsidering this decision and bringing back the descriptions for payment requests to improve user experience.

                            HELP!!!!! Dit weghalen van de beschrijving is erg lastig als ik nu aan vrienden hetzelfde bedrag terugvraag moet ik via achternaam of rekeningnummer uitvogelen van wie het is. BRENG HET AUB TERUG 😢

                              Hey @beekie#284928, @New-Peach-Chameleon-1315511908#284936, @Michaelvaen#284943, @New-Lime-Mouse-2842141472#284980 👋
                              We greatly appreciate your feedback! Our product team is actively assessing the situation and working on solutions to improve the user experience. Your input is valuable, and by sharing your feedback, you're contributing to making the bunq experience even better. Keep those insights coming! 🌈🫶

                                Hey all 🙌
                                I come bearing fantastic news! The payment description feature is set to make its return, thanks to our dedicated product team. They've been diligently listening to your feedback, and this is a direct result of it! So, let's keep that feedback flowing! 🫶🌈

                                  @sotirios-Black-Moose#285016 That's great news!

                                  Some feedback, not directly related to the payment description, but to the payment request itself:

                                  What I've been missing since the beginning of bunq, is the option to add the amount of people you're sending a request to. This way, you can easily see if everyone paid you. For example: "paid by 3 of 4 people".

                                    Hey @thijsoost#285021 👋
                                    I sense another suggestion coming up! 😄
                                    Be sure to start a new thread to make it more visible and allow others to vote on it 🙌

                                      @sotirios-Black-Moose#285031 Will do!

                                      Some feedback about the payment description: I see the option to add a payment description is available again in the app! However, the "Share link" button isn't working. If I tap "Share link", nothing happens. However, the payment request was recreated successfully. Now I have to go back to the sub-account page, open the payment request and tap "Share" there.

                                      EDIT: That's strange, now the option to add a description disappeared again... Maybe the developers are playing around!