Missing N26 option on bunq.me

arikb

I recently had to get a few € back from a friend with a N26 bank account. N26 is for a couple of months already an iDeal issuer, so I just sent a bunq.me link.

It turns out that N26 is not in the list of iDeal issuers:

despite showing up as an iDeal issuer on the iDeal website

Can this be changed / fixed?

While researching this I noticed that two other iDeal issuers are also not available - NN and Yoursafe. I'm personally not concerned about these, but someone else could.

beekie

stom dat bunq dit niet aanbied.

beekie

lijkt bij bunq zelf te zitten, wand bij tikkie staan ze er wel tussen ( bij ideal )

Bastiaan

@arikb#286056 Looks like the automatic update of the iDEAL issuers list is still not working for bunq.me 🤔

I’ve also reported this some months ago.

emily-Blue-Wolverine

Hi everyone 👋 We're aware that N26 is currently not showing in our list of iDeal issuers and we're already working to resolve the issue 🚀 If you'd like to be notified via the app once a fix is released, please reach out to support and let them know that you're experiencing this bug 🐛 In the meantime, thank you for your diligence in reporting this, we hope it's not caused too much inconvenience, and have a lovely day 🌈

arikb

@emily-Blue-Wolverine#286069

Hi Gia,

How long does it normally take?

I just checked 1,5 months later and the list has not changed. @Bastiaan#286066 mentioned that he reported it "months ago", assuming "months" means more than 1 month makes it at least 2 months, and therefore more than 3,5 months ago now.

arikb

Looks like it's done.

beekie

ja staat er nu wel tussen.