No longer able to schedule withdrawals from savings account

Itsacon

Since the recent update, it is no longer possible to set a date for a withdrawal from a savings account.

This used to be possible, and I used this frequently when I knew a big payment would be deducted on a specific date.

Why is this gone, and can we get it back?

thijsoost

B.J. As far as I can see, I'm able to plan a transfer to a savings account to another sub-account without any issues.

Just use the Pay button on the Home page.

Itsacon

Interesting. That does work in the app, but not on the website. But at least I have a way to do it now, thanks!

Benjamin-Aquamarine-Dolphin

And interestingly, when using the pay button, you cannot cancel the scheduled payment... that's infuriating

thijsoost

Benjamin Correct, unfortunately. Once you've scheduled a payment from a savings account, there's no way to change or cancel it

Maya-Maya

Hey Thijs and Benjamin 👋 Thank you for pointing this out. I'd love to explain how you can edit or cancel a scheduled payment from a Savings Account:

Go to your 🏠 Home tab
Tap on the Savings Account
Tap on the scheduled payment
Tap on "Edit scheduling" or "Cancel future payments"
Done!

Let me know if this works for you 🙏 If not, please let us know via the in-app Support Center so that we can report this to our developers to be fixed 🛠️

thijsoost

Maya 🇺🇸 That might help!

But it would be great if you could also find the scheduled payments in the settings of a savings account, like it is the case for regular sub-accounts