When I go to the bunq web app and click on one of my sub-accounts (just once) I receive the following error message:
Tried with two different browsers and devices.
This happens not only in sub-accounts but settings, chat etc..
@Indigow14#290731 Hey FR 👋
Thanks for letting us know about this! May I ask if you've checked that both your internet browser and operating system are updated to the latest versions? Thanks 🌈
@emily-Blue-Wolverine#290736 Both OS and web browser (Safari and Chrome) are on the latest version. Adblocker and other extensions disabled. Cookies cleared.
@emily-Blue-Wolverine#290736 It seems that another person has the same issue: https://together.bunq.com/d/59406-support-center-not-usable-due-to-bug
I am experiencing the same problem when using the support function in my browser. I suspect it is caused by the autosearch funtion that is triggered on every keystroke. I don't have this issue in the app.
@SjoerdKoelewijn#291247 Hey Sjoerd 👋
If you need to contact support from your internet browser, rather than the app, you can always reach them at support@bunq.com 🌈
