• Easy savings and metal card

Hello,

I will downgrade to easy savings,I deleted all the d’ubac count but I still have one which is not a saving account.

1- I guess I need to delete it and create a saving account ?
2- I have 1 metal card and 1 credit card (physical) does it work to freeze it to go back on easy savings ? Or do I need to definitely delete and lose it ?

3- I wanted to check bunq pack, I directly wanted to downgrade since I don’t used it. Finn told me I will not be billed but I see it in my next bill. I did sos but since Finn is answering I will probably be billed before an human answer. Do you know how it works in this case ?

Also I am the only one to have this big since 6 months ?

Thanks.

    @Bogz#292793

    1. Yes, you need to create a savings account and delete all other sub-accounts
    2. I believe you're not billed for freezed cards, but I'm not sure on this one
    3. I'm not sure what you mean here. The bunq pack includes four Easy Bank Pro (Easy Money) accounts (or two + one business account).

      @thijsoost#292794 thanks for answer I can erase the plastic card it’s more for the metal card I paid it 89€ so I don’t want it to be deleted if I decide to use bunq again in future. So is there a limit of time for freezing a card ?

      1. I wanted to go out of bunq pack and go back on easy money (now non easy banking). But I will probably been before customer support answer.

        @Bogz#292814 No, there's no limit for how long you can freeze a card

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