Hey John Barry ! Thank you for reaching out to our community!
In order to create a Joint Account, both users need to be verified. If you're having trouble with your verification process, you can check out this link further information 👉 https://together.bunq.com/d/24112 📚 Or you can reach out to our guides for further support.
If you want to know more about how our Joint Accounts work, you can also see this dedicated page 👉 https://together.bunq.com/d/48586 📚
I hope you find this information helpful, have a lovely day ahead 🌈