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Used to work:

    Hey @Jeroen-Red-Tiger-357884559#296250 and @Cindy-Navy-Shark πŸ‘‹

    Thank you for reporting the issue you're experiencing! Our developers are already aware of the situation and are working on a fix for it πŸ› οΈ

    Before they release a fix, they will thoroughly test everything, to ensure that everything runs smoothly and to give you the best possible bunq experience.

    If you have any doubts in the meantime, always feel free to contact our support team via: https://www.bunq.com/link/support or at support@bunq.com πŸ“© We'll be happy to help!

      11 days later

      @bozensoy-Peach-Goat#296253 We would appreciate an update on this matter :)

        Hey @Cindy-Navy-Shark#296561 πŸ‘‹

        Our team is still working on fixing this πŸ› οΈ They are currently thoroughly testing everything, which takes time.

        Rest assured that you’ll be notified in the app once the fix is available πŸ™ Thank you for your understanding and patience in the meantime!

          16 days later

          We would appreciate an update on this matter :-)

            We would also like to hear an update on this issue

              Hey @BobRomeo#296847 and @Jan-Willem-Red-Penguin#296906 πŸ‘‹ Thank you for participating in our vibrant community, and for your patience so far!

              Our developers are working hard on finalizing the fix, and I'm happy to inform you that it's planned to be released by the end of this week.

              If you haven't already, please contact our support team to notify them that you've been affected by the bug, so that we can inform you through in-app notifications as soon as the fix is ready πŸš€

                Guys you deployed a fix in which the most important information IBAN is not present. It’s not even visible in the bunq app when one pays with iDeal. Please fix the last issue

                  25 days later

                  No piedo verigicar por el numero de telefono fue erroneo

                    Hey @New-Vermilion-Cheetah-2833062575#297488 πŸ‘‹ We'd love to look into this and help you complete your verification!

                    Could you kindly reach out to us at support@bunq.com from the email address linked to your account? One of our guides will assist you as soon as possible πŸš€

                      5 days later

                      Hey @Nero194#297571 πŸ‘‹

                      Please, note that this is a public platform and if you want to connect one of our support guides you can follow this link or follow the steps below in the bunq app:

                      1. Go to Profile
                      2. Tap on 🟒 Support

                      You can also send an email to support@bunq.com. Your safety is our utmost priority, that's why we suggest contacting us via the app as the connection is encrypted and therefore more secure πŸ”’

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