Hey there Rodrigo 👋 Thanks for being a part of the community!
I understand your concern about the frequent identity verification requests. At bunq, we prioritize your security and privacy, and these checks are part of our commitment to ensure the safety of your account.
However, it's not normal to be asked for identity verification every few hours. This might be happening due to the use of a VPN or privacy browser. These tools can sometimes interfere with our security protocols, causing the system to request verification more frequently.
We recommend trying to access your account without the VPN or privacy browser to see if the issue persists. If you're worried about privacy, rest assured that bunq takes your privacy very seriously. We keep track of your personal data to ensure the security and integrity of the financial sector, and to comply with legal obligations. However, we will never sell this information to third parties. You can find more information about this in our Privacy statement.
Hope this helps 🌈
