Hi,
my son (18, Dutch resident with passport) is currently in Thailand for a vacation and wishes to open an account to use the creditcard. Is this even possible from abroad? And does it matter if he currently uses a thai sim card with 4g, or should he switch back to his dutch sim and use wifi for the setup of the account? Thanks
MayaAceHey @New-Rose-Mink-3526470561#297349 👋 Thank you for engaging in the community, and your interest in bunq 🌈
We'd love to have your son onboard, and hope he's enjoying his time in Thailand 🏝️
However, to ensure the security of our banking system, we require users to be located in their country of residence during the sign up process. In this case, we kindly advise him to sign up once he's back from holiday 🙏
If you need any assistance, our support team is always at your disposal via our in-app Support Center or support@bunq.com 📩
Thanks for the reply, although not the answer i wanted to hear .. he needs the credit card during the trip, for online booking of accommodations. Anyway, search for an alternative then 🤔
