Hey Mario Smit 👋 Thanks for bringing this to our attention!
This could be a potential security concern. Here's what you can do:
- Check your recent transactions in the bunq app for any unauthorized activity.
- If you suspect someone else created the card, freeze or delete the Virtual Credit Card immediately in the app to prevent misuse.
- Report this at https://www.bunq.com/report so that our teams can take the necessary steps to secure your Account.
- Ensure all security features, like two-factor authentication, are enabled to safeguard your account.
- Contact our support team through the in-app Support Center or at support@bunq.com for any further questions/concerns.
We’re here to help if you need any further guidance! 🌈
