• You created a Virtual Credit Card!

That is the email I just received from Bunq but I didn't do anything. Is there something I should worry about?

    • DianeChamp

    Hey @Mario-Lime-Badger-4606134#298587 πŸ‘‹ Thanks for bringing this to our attention!

    This could be a potential security concern. Here's what you can do:

    1. Check your recent transactions in the bunq app for any unauthorized activity.
    2. If you suspect someone else created the card, freeze or delete the Virtual Credit Card immediately in the app to prevent misuse.
    3. Report this at https://www.bunq.com/report so that our teams can take the necessary steps to secure your Account.
    4. Ensure all security features, like two-factor authentication, are enabled to safeguard your account.
    5. Contact our support team through the in-app Support Center or at support@bunq.com for any further questions/concerns.

    We’re here to help if you need any further guidance! 🌈

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