• Bugs

  • [BUG] Switching profiles results in glitchy profile page

[BUG]

Under 'Profile' on top you can switch profiles. there is my account and that of my child. however when selecting my child's account --> Personal information and then simply going back to my child's overview page I initially see my child's activities, but after 2 seconds I literally see the 'activity'/'awaited events' sections refresh and now I see my own account's 'activity'/'awaited events'. this is odd, the refresh is ok, however I would have expected to keep on seeing my child's 'activity' and 'awaited events' content.

So whilst the refresh happened I on top see my child's account is still selected. but the 'activity'/'awaited events' sections show my own activities. Then on top, I again select my child's account and the 'activity'/'awaited events' sections refreshes and I once again see my child account's activities.

so when navigating the menu items back and forth under my child's account profile it seems my own profile content is loaded. this is annoying ;-)

    • MayaAce

    • Post #2

    Hey @boywijnmaalen 👋 Thank you for your detailed report about the issue you're experiencing 🙌

    It's our priority to provide a hassle-free experience, and we're committed to fixing any technical hiccups along the way.

    After checking, I see that we're in touch with you through our in-app Support Center. One of our guides will investigate this further and get back to you as soon as possible. Thank you for your patience, and for being a valuable member of our community 🙏

      I also have a child account, and can confirm this bug.

        • MayaAce

        • Post #4

        Thank you for reporting this @pbruins84 🙏

        We've escalated this issue to our developers, who are now working hard to squash the bug as quickly as possible.

        Don't worry about checking for updates – we'll send you a notification in the app as soon as it's fixed. 📱

        Your feedback is super valuable to us. It helps us make bunq better for everyone. If you have any other thoughts or run into any other issues, please don't hesitate to reach out 🙌

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