• Bugs

  • [BUG] Payment Sorter is missing reference of transfers to external accounts

  • JohannesRookie

    •  
  • Post #1

Every time I try to sort a payment and include an external account with a payment reference, the outgoing transfer is sent out without the reference.
I tried it multiple times and this error occurs every time.

    • NancyAce

    • Post #2

    Hey Johannes! Thanks for letting us know about the issue you’ve been experiencing. Our developers are already on this case, working hard to squash the bug as quickly as possible.

    While we're working on fixing this, feel free to contact us for any questions or concerns. We'll be happy to help!

      Nancy changed the title to [BUG] Payment Sorter is missing reference of transfers to external accounts.
        2 months later

        This bug still exists in a slightly different form: When I add a reference to an external account, the reference of the transfer to the external account is the reference of the incoming transfer instead of the added reference.

          I tried it again and it looks like the reference is always the reference of the incoming transfer used to set-up the sorter for the first time

            16 days later

            Just wondering if there's been any update.

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