Hi all,

This isnt my first topic about this same issue, but since our latest inquires are ignored by Bunq staff, we want to know if the community has a solution.

This was sinds the beginning of the year, my last email to bunq apipartner@bunq was on 25 jan 2025.

Last info: "Thank you for providing the extra info.

I escalated the issue to be assessed by our backend team. I’ll update you as soon as we have any new information." - on 6 feb. 2025

Ive requested a status update on 19th, and I found radio silence. And since we are trying to run a business, our patience is running out after 3 weeks.

Issue info:
Im running a wordpress website with WooCommerce as webshop. Im using https://github.com/patrickkivits/bunq-for-woocommerce as plugin for payments with Bunq.

After some while Im getting feedback from users that cant do payments anymore because there is a error on the payment page.

The error says: "The item you requested could not be found."

Everything has been setup correctly with OAuth and we already had this working before (without changing code).

Any feedback or help is appreciated. Thank you.