• iDIN address extension being excluded

I am trying to confirm my address with PostNL with bunq via iDIN, but the address does not match because it seems the house number extension is not being passed along, even though it is clearly set in my bunq profile. PostNL requires I select the extension. Is this a known issue? How can I get this to work?

    Hi there Jon!

    I've informed our relevant department of off your question. I'll be updating you here once I hear back from them, meanwhile, I kindly ask for your patience.

    Thanks for taking part in our community 🌈

      Hi again Jon 👋

      Our team has informed me that everything is fine on our end, there’s not much more we can do at this point. However, I recommend exporting a bank account ownership statement or submitting a document that proves your residence at the provided address. You can then take this information up with PostNL for further resolution.

      Please let me know if I can help you out with anything else!

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