🇬🇧/🇩🇪 Instant Payment to DKB (and others) not working

JeroenE

Moritz Wellicht, maar als je niets vraagt krijg je helemaal geen antwoord. Mijn ervaring met (Nederlandse) banken is dat in concrete gevallen er wel een antwoord komt. Ook in dit topic zijn er toch banken die antwoord hebben gegeven?

Michael-ERL

Moritz Ich habe bei meiner Bank eine eindeutige und nachvollziehbare, wenn auch mich nicht zufriedenstellende, Antwort bekommen. Aber man hat es mir erklärt. Zwei Wochen später hat es wieder funktioniert, vermutlich aufgrund dieser Vereinbarung zwischen den Banken. So wie man sich das als Kunde eigentlich auch vorstellt.

SimonM

jorrit I had some problems with instant payment today. My payment to Sparkasse (connected via LBBW) was sent as normal SEPA, I am bunq customer since 2/2017 (longer then 30 days). Is it no longer working as intended? Or does the Sparkasse (LBBW) had some technical problems today?
At 25.6.19 / 27.06.19 / 28.06.19 / 3.7.19 and 16.7.19, I had no problems sending an Instant Payment to the same account at Sparkasse?
Anyone else has problems with IP to Sparkasse (LBBW)?

Andys

Simon M I had problems too, sending payment to LBBW didn’t go through as IP 😢

JeroenE

Simon M Let op, die 30 dagen regel is alleen van toepassing op betalingen van Sparkasse naar bunq. Sparkasse is bang voor fraude bij bunqrekeningen, maar andersom niet.

Robert-Silver-Turtle-4265395482

Weirdest thing happened to me. I made a small swap transfer to my Sparkasse account from bunq to insure instant payment was working. The payment never arrived. After about four working days I contacted bunq support to see what happened. They just told me to have patience, there’s not much they could do because on bunq side the money was sent. Then like two days later I received the exact same amount on my bunq account from my Sparkasse account. A transaction that I never even did.
Even looking into my Sparkasse account, there is no record of that transaction. Can someone explain that?

Roeshimi

Mr. Underwood To me, this sounds like your transfer bounced and got sent back from Sparkasse.
Did it have your Sparkasse IBAN as sending account?
The reason to why it bounced though, IMHO only bunq support can tell you. They have the logs and stuff

Robert-Silver-Turtle-4265395482

Roeshimi It was one cent. Believe me I had that covered. And yes it had my Sparkasse iban as the sending account. But no record to be found on my Sparkasse account.

Heiko-Hartwig

Roeshimi
Unfortunately there are often only a few informations in the "Überweisungstext" when receiving money or when money is debited from my account e. g. mandate reference etc. what we can always see within Germany.

Roeshimi
Because of 1 Cent only? Maybe they think this could be a test from potentail fraudsters.

Mr. Underwood
This is indeed weird. But maybe 1 EUR would work better. This is what I would test the next time.

Roeshimi

Mr. Underwood I'll stick to my "it bounced" theory

Robert-Silver-Turtle-4265395482

Roeshimi Why would a transaction bounce?

Robert-Silver-Turtle-4265395482

Roeshimi Why would a transaction bounce?

Roeshimi

Mr. Underwood I would ask bunq support about this. Seems like Sparkasse did not accept the payment or it could not be routed to the right account or for whatever reason a transfer can bounce.

Robert-Silver-Turtle-4265395482

Roeshimi Ok

SimonM

Today, sending SCT Inst. Payments to Sparkasse (LBBW), does not work for me. DKB and comdirect are okay and instant.
Any known problems?

Bernd-Cyan-Penguin

Simon M Bitte direkt den Support benachrichtigen

MoFi

Simon M War bei mir neulich auch so. Nachdem ich eine Überweisung als normale Überweisung ausgeführt hatte, ging es jedoch wieder

SimonM

Moritz Okay, tried it again and now it works. So, seems to have been a temporary problem, or hickup and is fixed now.

Tobias-Orange-Zebra

Montag: Eine Sparkasse in Süddeutschland zu Bunq mit Echtzeitüberweisung ging nicht auf eines meiner Bunq Konten. Fehlermeldung: Empfänger nicht erreichbar. Ich geh einfach mal davon aus, dass das Konto zu frisch war. Vorher waren 3h vergangen.

Heute: Gleiche Bank, das Ur-Konto von Bunq: Funktionierte. Das nächste Mal verteil ich das in der Bunq App selbst.