• I got the ad notification twice

Hi,

on Android I got today's ad notification twice. One in German and the second time in English.

The 2. one doesn't even have the bunq logo.

.. I would love to add a screenshot, but when I click on insert image I can only select PDF files............. Next bug...

    I got both, one from the grey bunq logo and one from the colorful bunq logo

      @johannes#62637 Hi 👋

      You can find more info and the solution right here

        @JohnDo#62645 I was not complaining about the notification itself, the issue is that I got it twice! It's a bug report.

          @johannes#62647 Good point! I unhide the topic! Sorry about that!

            Johannes asked me to add this image:

              Also received the message twice, looks like a bug in the Android app

                @Bastiaan#62653 nope also on iOS i received them twice.

                  @DaveFlash#62670 ok, thanks for this info 👍🏻

                    Any chance that you have two user-accounts logged in on that particular device? Say a user and a business?

                      @Sander#62717 I have one account, but got the nofication twice.

                        @Sander#62717 Nope. And it are two different kind of notifications, one with grey bunq logo and one with a colour logo.

                          @pbruins84#62720 okay, then that's not the issue, then it sounds like an annoying bug. I've made sure to make bunq aware of this topic. You should definitely receive max. 1 push per account. 🙂 (ideally even 1 per device).

                            Hi all,

                            The second push for Android users was a mistake from our side.

                            We apologize for any inconvenience and we'll dive into the cause to make sure this doesn't happen again in the future.

                            Thanks for your understanding!

                            -Elise

                              @Elise#62772 thanks! bunq is great don't get distracted by certain noisy ppl.

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