Start the trial month when the card arrived

johannes

Currently there is a little delay with new card orders. Some people are waiting 3 weeks for their cards. Wouldn't it be good if the free test month would start when the cards arrived?
It's not a great experience when you can only test bunq for one week with cards.

JohnDo

Johannes 🇦🇺 Hi Johannes,

Thanks for sharing your experience. It have to agree with you that because of your card 💳 delay you weren't able to test all the futures during the whole trial period.

I did order my fair share of cards but they did aways arrived within days. So, I hope you are an unfortunate exception (still one to many of course).

I have some mixed feelings about extending the trial in such situation. It will make administration more complex and one did enjoy other features in the period the one didn't received the card 💳 yet. And I would guess someone could also misuse this loophole.

So, I rather would hope bunq 🌈 keeps on doing everything they can to make sure your cards will arrive in days. Or in exceptional situation, they might can do something extra :)

Keep on sharing you thoughts and have a great weekend 👌

johannes

John Do Or in exceptional situation, they might can do something extra :)

That would be good at least :)

Samzoiets

Johannes 🇦🇺 Maybe you can contact Private Matters to see what they can do for you...

Heiko-Hartwig

I use mobile payment and this is why I don't need any physical cards. I have them with me in case of a problem with Apple Pay. This happened today after five weeks with bunq.

The Nespresso shop in Hamburg AEZ told me that they decided not to accept Apple Pay at the moment. It worked with the Maestro Card, and by the way I took the wrong card because they look so similar.

So although I needed to wait 2 weeks for the cards I had the chance to fully test.

johannes

Heiko Hartwig Not everyone wants to test a bank account just with Apple Pay or Tap and Pay. And it might worked for your places, but there are still enough places without NFC...

Robert-Silver-Turtle-4265395482

Since I use apple pay, I've never even used the physical card. Except once to withdraw cash. Not a deal breaking feature if you ask me. And now that I think about it, just what feature(s) would be added by having a physical card? Just asking. Always wanting to learn new things.

Roeshimi

Mr. Underwood I made so many Apple Pay transactions and also did not win. Game is rigged 😉

Roeshimi

Roeshimi Replied to the wrong thread. Where was the edit/delete function for Together on mobile again?

Robert-Silver-Turtle-4265395482

Roeshimi That's happened to me a couple of times....I too would love that edit/delete feature.

Robert-Silver-Turtle-4265395482

Roeshimi But I agree...game is rigged. 🤪😂🤗