Tom That's what I mean
Johannes 🇦🇺 Yep understand what you mean with this one, we'll take a look at solving it 😊
Tom Thank you :) Btw your support doesn't seem to know that they can delete cards (yet). :)
Johannes 🇦🇺 Indeed, just asked aswell haha
Johannes 🇦🇺 I'll pick that up with them :)
Tom Thank you ! That was really all now, wish you an awesome BU-night!
Tom Any luck?
Indeed it was,
btw you can have a look at my experience: https://together.bunq.com/d/8739-wie-kann-ich-den-listeneintrag-in-der-bersicht-der-karten-ndern It is as well about "names".
Tom Hi, I just contacted support to ask to delete the card but I got told that it wasn't possible. Help?
Bram Send them the link to this post, showing a bunq employee saying that it's possible. The support already deleted some cards for me.
Bram I also tried having a cancelled card deleted one or two weeks ago and have received the same reply as you
Johannes 🇦🇺 Yeah ! It worked. After sending the link to the post, it was possible :-)
Cool - it works because of a post? Support seems to need a training then.
Hiding cards that are cancelled as well as hiding the Online Cards group from the card list (far right of the cards screen) is something you only get on Android. I don't know if that's a bug or a feature.. :)
Hey guys, 👋
We saw your comments on the removal of cards and we would like to clarify how this works: ☝️
I hope this makes the situation a bit clearer 👍
Raul It could be confusing, that on Android it's gone from both screens :) On android you don't see the "cancelled" cards anymore, even in the list :)
Raul Ah, nice. Op mijn Android foon staat de kaart er nog wel tussen (tussen de bovenste kaarten plaatjes) maar iig super handig dat hij nu zwart-wit wordt!
Raul Thx for clarifying Raul. Why are the cards not removed after 60 days like inactive IBANs? To me being able to see cancelled cards do not provide any value to me 😊
Freek Ah ok hij gaat dus alleen echt weg als je daar om vraagt, got it.