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  • Change cardholder's name

While trying to order a new card I am not able to change the cardholder's name and it is restricting me to my surnames while I wanted to have the 1st and last name on the card. Is there any way to do it? It makes it look really weird with the default. Btw, how long does it usually take for shipping in the EU?

    @Andre-Baptista#69972 When purchasing a new card you can select the field "Cardholder", there you can select the format of your name on the card.

      @Andre-Baptista#69972 Du kannst die Schreibweise deines hinterlegten Namens während des Bestellvorgangs ändern.
      Lieferung dauert in der Regel so 10-14 Tage.

        The issue I'm having is that, when selecting it, it doesn't display any other options or a way to edit the text like in the description.

          @Andre-Baptista#69977
          You can't really edit the cardholder's name (CHN) but you have the choice to select from a given (drop down) list.

          I have the choice to select (example, names changed):
          Peter Robert Jones
          Peter Jones
          P.R. Jones
          PR Jones
          P. Jones
          P Jones
          Jones

            Unfortunately I seem to have no other options to choose from

              Then contact support to see if they can help you.

                Will do! Thank you everyone who tried to help

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