@New-Blue-Porpoise-2188998510#292400 Hey Sabrina 👋 Thanks for getting in touch! Could you please reply to the message where we asked for the 4 digits?

Hey there 👋 Thank you for getting in touch with us! Please note that you currently don't have funds on your Easy Investment account, this is why you're not experiencing investment earnings. Be sure to add money to the Investment account to unsure the funds are being invested by Birdee. Check this page for more info on this feature: https://together.bunq.com/d/47562 🙌

@fcdm25#292239 Thank you for confirming! Our agents are doing their best to be as fast as possible 🙏

@CBuilder#292188 Hey there 👋 Thanks for getting in contact with us! Could you please try to make the Wise payment directly from the Wise website logging in with your bunq credentials?

@New-Cyan-Wolverine-2257603903#292170 Hey there Hessel 👋 Thank you for getting in touch with us! You can find your invoices if you go to Profile > Accounting > Invoices and Billing 🙌 You can find more information on our pricing here: https://www.bunq.com/documents#pricing 🙏

@New-Indigo-Parakeet-2395591357#292196 Hey Christiaan 👋 Thanks for getting in touch with us! At the moment, we don't have an update to provide, on this request. Once we have some more information, we'll be sure to share this with you 🌈

@DG#292203 Hey there Dick 👋 Thanks for your question! You will stay on the trial plan unless you change your plan to another one before the trial ends. You can change your plan by following the steps here: https://together.bunq.com/d/3317 🙌

@fcdm25#292205 Hey there 👋 Thanks for getting in touch! Could you please reach out to our support team via the app, so our guides can take a closer look at this case?

@New-Indigo-Chamois-1882469605#292168 Hey there Patrick 👋 Thanks for sharing your experience! Note that in this case, a one-time technical issue could have occurred, or it's also possible that the funds returned since the payment was sent in a different currency than the recipient account. If the second payment also didn't go through, you can try to make another payment after converting the savings account following the steps here: https://together.bunq.com/d/58247 🙌

@New-Emerald-Reindeer-2415928044#292135 Hey there Olivia 👋 Thank you for reaching out to us! If you cannot add your tax number via the app, please send us this information as well as a valid document that proves this number belongs to you to support@bunq.com or via the in-app support 🙏 This way our guides will add this information to your account manually.

@New-Taupe-Raccoon-730330864#292136 Hey there Sagar 👋 Thank you for getting in touch with us! If your account has been hacked, please be sure to contact our support team via support@bunq.com so our guides can proceed with the required measures to secure your account 🙌

Hey all 👋 Thank you for sharing your experience with us! Note that we're doing our best to answer each of your support inquiries as fast as possible, we know it's not ideal to wait for a response for that long 🙌 Note that if you have pending notifications showing in the app, our support guides can clear these for you manually 🙏

@New-Black-Hartebeest-3272144385#292104 Hey there, Csaba 👋 Thank you for reaching out to us! Please note that for your Holding company, we ask you to open a separate business account linked to your personal account 🙏 So this way you can access both business accounts via your personal account 🙌

@New-Teal-Ape-3704175022#292095 Hey there, Koen 👋 Thank you for getting in touch with us! I don't have an update for you on the case at the moment, however, as soon as we can share any new information, we will do so 🙌

@ldellaquila92#292020 Hey there, Luigi 👋 Thank you so much for sharing your experience and suggestions! Let's see what others think of your feedback 🙏

@New-Maroon-Starfish-3870152995#292011 Hey there, Sara 👋 Thanks for getting in touch with us! Please note that if you haven't received the payment within 1-2 business days, you can start a payment investigation via the app, following the steps mentioned here: https://together.bunq.com/d/46954 🙏