• My Mastercard experience in the US

So I did my little experience and tried to spent most of my expenses in the US with bunq's Mastercard. After some initial troubles with the magnetic strip and chip (both without a pin) this was fixed by the bunq team. After that swiping and chipping with no pin worked in most cases.


I have only encountered one issue at a Chevron gas station that rejected my card in all possible ways. No rejected message was displayed, I reported this to bunq support. My ING Mastercard was accepted and to my surprise the terminal did not ask for my pin but CVV code as form of identification.


One other case was a few days ago at a Burgerking. The contactless payment was rejected, in the app the reject was seen but no special reason. After contacting support they noticed a CVV error (whatever that means). This would be an indication of a faulty card and if it happened again they would need to replace my card.


Using your bunq card at gas stations works most of the time, sometimes even at the pump terminal itself. But in most cases you need to walk up to the cashier and request a preauthorisation for a larger sum (I always asked for $70, although my full tank could hold significantly less). After the pumping was done the App immediately changed the charging to the correct amount.


I also tried writing manual tips on the sales slip after the cashier already slided my card. The merchant will add the tip later to the transaction and bunq nicely showed the updated transaction after a day.


I didn't bother paying in hotels as most hotels displayed a big warning about using debit cards and the blocking of money this may cause for a few days. Since we moved to a new hotel about every day I was not keen on having many cash blocks.


So in general: the maestro works. You absolutely need the magnetic strip enabled since this is still very common in shops, pumps and restaurants.


However: bunq sometimes didn't work where my ING card did work. In a few situations I would have a severe problem with no other major card at hand. Since I always travel with at least two major cards (MasterCard and Visa or MC and Amex) this is not a big chance from how I used to travel but still there are some issues regarding acceptance to be fixed.


About the partner card : this is useless. It can't be used for online transactions since my partner doesn't have the rotating CVV code in his app.


Also a payment by my partner in a shop was rejected since the merchant wanted to see his ID. Obviously the name on his ID did not match my name on the partner card. They even questioned whose card it was and he feared it would be taken from him as often happens when a merchant suspects fraud/stolen cards. Bunq needs to rethink the concept of a second card for "partners or family". It just doesn't work, seriously....


But in general I was satisfied with my first initial trip with bunq's Mastercard. Next time I will only bring one alternative major credit card. And I will leave my maestro cards at home. They are simply useless outside the Netherlands.

    I have only encountered one issue at a Chevron gas station that rejected my card in all possible ways. No rejected message was displayed, I reported this to bunq support. My ING Mastercard was accepted and to my surprise the terminal did not ask for my pin but CVV code as form of identification.


    Het Amerikaanse betalingssysteem werkt heel anders dan dat in Europa. Mijn ervaring met tanken in de VS was juist dat de MasterCard van ICS (creditcard) slecht geaccepteerd was bij de tankstations, beter gezegd, tanken met MasterCard is geen enkele keer gelukt terwijl betalen met de good-old-Nederlandse-PinPas (Maestro) prima werkte.

      Hm in de jaren dat ik er al kom is Mastercard goed geaccepteerd. Je moet er alleen vaak wel voor naar de balie lopen voor een pre-autorisatie. De automaten willen vaak een geldige postcode invoer en daar breekt het op. Maestro brak bij mij op heel veel punten.


      Misschien ligt het aan het gebied, ik kom tot nu toe voornamelijk in het westen, grofweg vanaf (en boven / onder) Colorado

        Some topics ago, dutch people (local language) were upset that responses were made in english (a WORLD language), and now you are hijacking an english topic and responding in dutch? I am confused.. ;)

          I've seen maestro cards work pretty well around the world. Even in machines that display the mastercard logo but not the maestro logo. I've also seen random rejections on all cards from all banks so I always take a bunch of cards.

            My experience when a terminal asks for a ZIP-code is to enter my dutch postal code with a 0 first.

            So if your dutch ZIP-code is 1043 BS, enter 01043 and it works. For my MasterCard (ING), VISA (ING) and dutch American Express this works always.

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