I like the idea of some kind of insurance.

Not sure why you need a different card for that though. It could be part of a higher plan. Changing the look of the card feels a little old fashioned, because with online and mobile payments cards will be used less and less.

In don't see the benefits why a bank need to offer a travel insurance? For a euro of 2 á 3 you have one by any insurance company.

Keep it with bank related stuff only.

@YTL#92320 For EU travelers there is a law with some compensation for delayed/cancelled flights. Also Travel Insurances have sometimes rules for it.

But my point was, that it is for me a strange thing that banks offer a non-financial insurance. Purchase Insurance I understand, but all kind of other stuff is in my opinion something for an Insurance company, not a bank.

@YTL#92302 I totally agree on having more options for card colors! But that’s unrelated to purchase insurance in my opinion. There’s a dedicated discussion somewhere for the card colors.

@YTL#92297 A Black/Gold/Rose/Silver Cards for the Premium feeling and some normal colored cards would be great(max of 3)

See https://together.bunq.com/d/522-custom-card-images 😁

@YTL#92297 Purchase Insurance (Aankoopverzekering) of 100 days for all products purchased with the Maestro/Mastercard

See https://together.bunq.com/d/2922-insurance-and-buyer-protection-when-using-mastercard. 🙂

@YTL#92297 Option to get 1 additional card for a partner/relative in his/her name to be able to use on your accounts

Cards are linked to a individual. What you want is already possible within the Joint Membership or simply by opening an account for those people so they can order their own cards, but I think Joint would suit better here.

@YTL#92297 - Higher withdraw limits outside the Eurozone

Why only outside the Eurozone? In any case bunq would be dependent on the network of existing ATMs as they don’t have their own, this comes with restrictions (and costs). Most likely the limit can technically be increased, but as bunq promotes a no-cash community and as it comes with costs to make withdrawals I’m not sure whether bunq should allow for higher withdrawal limits.

So, to keep this topic centered around a single issue; the remaining idea is basically to offer a plan with insurances, where (for me) the question is: should bunq offer non-banking services like insurances. 🤔 For all discussions about your other suggestions please use the existing topics. 🙂

Apart from the one-stop-shop advantages of having insurances at bunq, I can't see the benefits either.

Being a fintech/bank, bunq knows two trades: technology and banking and they are superb in combining those two trades. But bunq is not yet a superb bank as they have many things to improve, they are however, well on the way and doing a very good job.

Insurance is a trade on its own and would be new to bunq. It demands a fine infrastructure and many, many resources to build such. It also demands a financial infrastructure which has to be built from scratch.

As a bunqer I would rather have bunq focus on the one thing they are doing so well at this point; developing the best banking service one could provide.

The insurance trade is, as well as the banking trade, a very competitive market and bunq is still to gain a solid market share on that market. Why would one try to gain a solid market share in both markets, whilst there are many competitors and a very small demand for this service amongst your costumers?

When I need insurances, I'll go to the best company in that market, which will not be a bank per se.

@Samzoiets#92668 Hi Sam. If bunq would provide some kind of insurance.... they would probably outsource the whole service... so, to some extent, bunq wouldn't have to have this kind of expertise themselves. But I agree, bunq should focus on staying the best bank in the business ;)

Insurances are not a feature I expect from bunq.
There are enough ways to insurance whatsoever. There would not be any value added.

@JohnDo#92670 Outsourcing is obviously the way to go, but what would that mean for the advantage of a one-stop-shop?

Like Rabobank/Interpolis, Knab/Aegon or ING/Nationale Nederlanden you would still have two parties but in both examples the insurance company is owned by the bank (or in the case of Knab, the other way around), so there are mutual interests in providing insurances to bank customers.

An independent insurance company (is such does exists) is sure not to have a benefit compared to direct contracting instead of contracting via bunq. Only the advantage of a one-stop-shop still stands.

But then bunq would have to have more interaction with their customers, or outsource the customer interaction to a bunq branded call center. It would cost a lot and would bring very few benefits.

Let alone the risk this would bring to bunq, a company with very low equity on the balance as far as I can see. That is no problem when you are a bank, but it will be a problem when you start to sell insurances.

More than an insurance I would be very interested and willing to pay extra if I could get flying points when using my bunq card, I don’t care much if is avios or skymiles, or other, but any agreement with a flying company would work for me.

@DaveFlash#94610 De aankoopverzekering is natuurlijk ook niet gratis. Bij andere kaartuitgevers die wel (onder andere) een aankoopverzekering bieden moet je apart of extra betalen voor de betaalkaart. Vaak heb je dan ook nog verschillende opties met verschillende dekkingen die allemaal een andere prijs hebben. Bijvoorbeeld: https://www.yourmastercard.nl/creditcards/ of https://www.ing.nl/particulier/betalen/creditcards/index.html of https://www.abnamro.nl/nl/prive/betalen/creditcards/index.html

@JeroenE#94633 Zoals Jeroen al aangeeft eigenlijk, moeten deze diensten door iemand betaalt worden.

Op de één of andere manier zien een hoop consumenten alleen hun eigen voordeel hierin, zonder te begrijpen dat die kosten door iemand gedekt moeten worden. Wat aan het eind van het verhaal natuurlijk altijd de consument zelf is.

Ikzelf ben dan ook erg voorstander van 'schoenmaker blijf bij je leest'.

MasterCard moet zorgen voor goede transactie verwerking, tegen zo laag mogelijke kosten, zonder toeters en bellen.

Wil je je aankopen verzekeren, ga dan eens shoppen bij verzekeraars. Daar kan je voor een klein bedrag dit soort zaken makkelijk verzekeren. En hoef je ook niet altijd met je MasterCard te betalen.

Kunnen tegelijk de transactie kosten voor het accepteren van MC/Visa naar beneden voor merchants, welke uiteindelijk resulteert in een betere acceptatie en lagere kosten voor de consument 😁

With regards to travel insurance with a Bunq bank account, you must realise that there may be account holders, who have medical issues and these have to be declared. An insurance policy is a contract of utmost faith. It is of my belief, that this should not be considered in my personal opinion. A business such as Bunq may just use the KISS system. Keep it Simple, the last letter is for the word Stupid and I just know, that the staff and owners of Bunq will want to keep their costs as low as possible.