bunq Together

bunq Credit Card FAQs

JohnDo

Hi 👋🏼 All,

Let's forget the "less awesome" communication today.... and lets focus on this pretty awesome feature... because it simply issss an awesome feature!

I see the Travel Card 💳 as the next level Mastercard with as main feature that it will be much more accepted, making is a true worldwide card 💳. So great job bunq 🌈 ❕

I personally think the regular Mastercard option can be fully replaced by the new Travel Card 💳.

Jose-Maroon-Akita

I can’t order it. It only says to order a debit card, mastercard or maestro and not the travel card...

Tim

Jose

Have you updated the app to the latest version?

Tam

Jose Aktualisiere deine App!!!

Jose-Maroon-Akita

Yes, i did.

Tim

Jose

Make sure you have the app version 10.12.0, and a Premium, Joint or Business membership.

Go to the cards tab > Swipe to the right > Order a new card > bunq Credit Travel Card.

Jose-Maroon-Akita

Still nothing shows... strange

Roeshimi

Jose If you have the latest app version and it still does not work, try to force-quit the app and try again

Maxxximillion

Roeshimi I tried this also , checked everything but it still doesn't work

Peter-Blauwe-Zebra

Ik heb de laatste versie vd app, maar ik zie nog geen optie om de travel card te bestellen

Roeshimi

dehaaspeter Did you use the hints pointed out in this thread?

Peter-Blauwe-Zebra

Roeshimi Ja mijn app bleek toch niet ge-update , nu wel dus opgelost. Dankjewel

Roeshimi

dehaaspeter Perfect. Have fun

Wissem

I want to replace my maestro card ( cancel it) ang get instead travel card for free??

Sander

Wissem that won't matter; in case you ordered three cards already (irregardless of their current status) then the Travel Card comes with production costs.

Wissem

Sander Fees free? SANDER

Sander

Wissem Sorry? What is your question?

Max I believe that only freezing it is not sufficient, but I am not entirely sure to be honest.

Maxxximillion

Elise I have frozen my Mastercard (we are Joint User with 4 active cards) but when I try to get another bunq card it just offers me to upgrade to premium model. I have no option to order it.

Maxxximillion

Sander Yes you might be right. I didn't try to block/disable entirely

Frans-Violet-Dragon

Great update. Did not understand the use case but now do. And yes I will get rid of the debit of course and that indeed is a waste but I already gotten over it. The 9 Euro is ok for a better card. Improving your products and services goes step by step and is way better then not improving at all.

NiB

Hidde I can only see a human refusing the Debit card as it reads Debit on the card, but it could just be me

Debit and Credit cards have to be electronically identifiable by law (in Europe).