• Corona: Please switch Mastercards to Signature first

@Roeshimi#151067 I can confirm that that works flawless with the Bunq mastercards. I have my green card in ApplePay and regularly pay sums above 25€ (for gas) without even touching the reader.

    @ItsRenee#151074 Apple Pay much love :)

      @WJanson#151068 Sehr guter Vorschlag 👍🏼

        Hmmm... seems like a monumental step back security wise for something that can be solved in many other ways. If a user has a pen then why not simply using the tip of the pen to enter the PIN? Or just using gloves?

        I personally think we should take the opportunity to boost the demand for Google Pay / Apple Pay / Garmin Pay / etc on shops where these are not supported yet.

          @igoramadas#151080 You are absolutely right. I don’t want to go back to signature!

          Using Apple Pay is great, especially with the Watch! Thank you bunq for having Apple Pay with all your multiple card 🌈.

            @Tom#151066 Many thanks for your response.

            This must be possible because a card from another bank has been switched to Signature First. How they did it exactly, I don't know. The bank computer may also be placing another order. No idea.

            In any case, there is a working alternative: Bunq would only have to temporarily release the payment by magnetic stripe. When swiping, there is also no contact with the terminal and the Bunq cards cannot or do not ask for a PIN for magnetic strips. The signature is ALWAYS required. I have experienced this in several magnetic stripe countries. Bunq could make this possible in the short term and deactivate it immediately after the crisis. OR give customers the choice as before. That was abolished, in the past you could definitely switch it on and off in the app.

            @Roeshimi#151067 My smartphone actually doesn't have an NFC chip. So this is not an alternative for me.
            Unfortunately Fitbit Pay does not work very reliably. Hardly believe that Bunq can do something for it, because whenever Fitbit Pay is rejected by the terminal, the Travel Card then works without problems. I don't know what that is and Bunq's customer service refers to Fitbit and that of Bunq to Fitbit. Let's make it short: In contrast to Apple Pay / Google Pay, Fitbit Pay is not quite fully developed. My personal subjective opinion.

            @WJanson#151068 Of course you can. But not with these new-fashioned touchscreen terminals. They no longer have a pin pad at all, but display it on the touchscreen and, like smartphones, only reacts to finger touches. I do not know who makes these devices, if I see one again, I like to take a picture of it.

            @ItsRenee#151074 I don't know, but the PIN code is always required at umanned stations in Austria. As it is in the shop, frankly, I don't remember ever filling up for less than 25 euros.

            @igoramadas#151080 That was just a suggestion. Another bank temporarily switched to Signature First, which is due to the risk of infection at terminals. At least the customer service told me on the phone because I was surprised that the supermarket suddenly asked for the signature (instead of PIN).

              @Jan-Red-Badger-958899375#151083 Not with Apple Pay / Google Pay since it doesn’t have or support any PIN — The Security factor for Apple/Google Pay is the biometric authentication of your device (eg you unlock/confirm with fingerprint or Face ID) which is a valid full replacement for a PIN

                @Jan-Red-Badger-958899375#151083 You could get one of those pens that has a rubber tip which then can be used to press on touch surfaces or even sign on them.

                  @ItsRenee#151084 Unfortunately, I was not able to try this yet because my smartphone has no NFC. Fitbit Pay has always been rejected by the unmanned petrol stations.

                    @Roeshimi#151085 good idea

                      @Jan-Red-Badger-958899375#151086 Ah okay, I don’t know how FitBit works; Apple and Google simply emulate Mastercards with pre-authorised payments (which is why no pin will ever be requested)

                        @Jan-Red-Badger-958899375#151083 I understand. In this case please print and post the following message to your other bank:

                        😁

                          @ItsRenee#151088 According to the Internet, this works exactly the same. But the problem is: If the terminal of the petrol station is programmed to force PIN and does not know CDCVM ... well, it is a fight between man and machine. The machine has a clear advantage in the short term and does not run out of fuel. In the long term, the petrol station operators should change that.

                          @igoramadas#151089 Austrian banks.... It is a miracle that they have already noticed that the Internet actually exists. They snore with every development. The Erste Bank Sparkassen is a bit more modern, but at my house bank, well... I only have the account there because I can deposit coins there for free, you know almost all other banks charge money for it. And the other reason is that I have a Mastercard with lounge access there, which is very useful for professional reasons. Bunq can't offer that and the lame Amex cards we have from the company are almost never accepted. This is not so badly accepted in Europe, but in former Eastern Bloc countries or in Africa you simply cannot get anywhere without a Visa or Mastercard, even only to get cash at the ATM. For example, you can hardly pay with cards anywhere in Morocco. A country where almost nothing works without cash. But that's a completely different topic ....

                            Dat gaat ook enorm veel verwarring veroorzaken in winkels, want handtekening zetten doen we echt al jaren niet meer.
                            Die ene keer dat je nog een code moet intoetsen is ook niet zo’n probleem. Volgens het RIVM is besmetting via oppervlakken zeer klein.

                              Het zou fijn zijn als onbemande tankstations inderdaad eens contactloos betalen gaan ondersteunen... En iedereen moet alsnog gewoon tanken he, dus daar kan t snel verspreiden.

                                Das größte Problem ist doch, dass die bunq Karten gar kein Feld für die Unterschrift haben. Womit soll also der Vergleich erfolgen?

                                  I think the intention is good, but this would just be cumbersome with not really preventing anything. Having to hand each other notes to sign etc. is probably only increasing infection risk over touching a touchpad and directly washing your hands after.

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