• Bugs

  • Tried to switch my unwanted supergreen account back to business

I tried to switch my free trial period back to a regular business subscription. I only had auto Vat enabled, so switched that off this weekend. Today I went into my profile.. subscriptions.. switch subscription to business.. confirm (9,99 per month) ..
And then it says my subscription will end April 22 and I will be moved onto a travel card ??!!!!???

I asked with support.. waiting for a reply.
Had anybody tried this as well? Did it work for you?

    @Newtype#157279 As example?

      @Newtype#157279 This does not answer the question. Instead it’s feeding negativity towards a legit question.
      If Lambda does not want to pay €9,99 a month he/she didn’t downgrade but would have canceled the agreement.

      Please keep on topic ✌🏻

        @Newtype#157282 Ich kenne davon nur die n26 Bank - dort war ich vorher. Da ist bunq um einiges weiter.

        Über die anderen kann ich nichts sagen.

          Still no response from support, did anyone try to switch accounts after the changes were deployed over the weekend?

            Messages from support while typing my last message. Apparently it is an app glitch, and being worked on.

              @Wolfgang-Lime-Panda#157878

              This is Together the public community forum of bunq. 🌈 When you have private problems to solve you can use the Help tab in the app for the private Support Center. 💬

              I will hide your comment as it's a private matter. We hide private comments/topics for your own privacy and to keep Together clean and clear. This is in accordance with our community guidelines

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