• Additional questions about bunq V3 (2)


Hey everyone,

We’re super excited to officially launch V3 to all of you! All of you can now experience the complete upgrade to the bunq app that makes life easy! To help you exploring the amazing new app, read this article
If you still have a question about V3, please leave it in the comments below. 👇

This topic is for additional questions only. If you’d like to leave constructive feedback about V3, please follow this link

Thanks !

    For how long can I use the Bunq V2 app? I really don't want to update 😭 I hate everything about V3 and I love everything about V2🌈

      I would see Support Center logically belonging more to “Us” than to “Profile”, like “Together” and all these sections, but I feel relieved that I can still access support, although I already found it uncomfortably far removed from the main interface in the previous design. But at least it still works.

      About the cards, V3 for me also indicates an active “Online Card” through the total card number, but the Online Card section just shows a CVC Code, no card number, the “...” button has no effect, and I have no memory ever creating one.
      A blue three segment line in the center says “ordered - shipped” or something like that.
      I like new design approaches, but honestly the V3 card section exceeds the abstraction level I feel comfortable with, I presently have no clear picture what cards I have. Even the Travel Card section has data and settings scattered all over submenus. Just put the necessary data in one screen and secure access to it.

        @Lars-Lime#170792 Das würde mich auch interessieren

          @Lars-Lime#170792 Hi Lars 🌈

          To be able to make life easy both for existing and new users, we will be fully discontinuing the old app design. We carefully designed the new app to help you get an easy and quick overview over your money and your savings. Of course, we’re happy to help in getting familiar with the new design! You can find an overview here: https://together.bunq.com/d/28818-how-does-the-new-bunq-app-work/5

          Cheers,

          bunq

            @Shomat#170803 Hi Gregor 👋

            As you have noticed, the V3 app is already available for some users 🎉 Enjoy the new experience and let us know what you think here as this topic is for additional questions only.

            Cheers,

            bunq

              Hallo :)
              Die neue Version der App schaut ganz schick aus.
              Allerdings bekomme ich von meinen online Karten nur noch eine angezeigt.
              Wie kann ich denn auf weitere online Karten zugreifen? Ich habe noch eine zweite, die allerdings in der neuen Version der App nicht mehr sichtbar ist.

                I don’t have supergreen. How can I switch off the tree icon?

                  @SHELDOR#170808 So schlimm? Traue mich nicht zu aktualisieren.

                    Im „für mich“ Bereich, sehe ich meine Karten und meine Unterkomten, auch sehe ich die Kachel „gesamt“ mit einem Betrag, wenn ich da drauf klicke erhalte ich meine Übersicht der Zahlungen.

                    Was ist das den für ein Betrag? Wie kommt der zustande?

                      @Diego-Indigo-Ar#170813 Sind alle Karten da ?

                        @Diego-Indigo-Ar#170813 That’s the total sum of money on all your sub accounts. If you click the tab you see all events from all accounts.

                          Hello,

                          Where did my banking app go?

                          Why do I need 1382987628 clicks before I can change my card to another bank account?

                          Why do you try to up sell constantly while I’m already a paying premium customer?

                          Why is the + sign so prominent and used for stuff that you only use sparingly.

                          Why does the US tab separate my personal tabs?

                          Where is the bright white color option?

                          Aahh please bunq, go back to the core, banking made easy and professionally and modern. And by modern I don’t mean social 😅

                            @Phil-Lord#170814 Ja, nur online Karten fehlen. Da wird mir nur eine angezeigt.

                              @Diego-Indigo-Ar#170818 Danke für die Antwort. Alle anderen Karten sind da ?

                                @R#170816 Dann stimmt die Summe nicht. Mir werden da 164€ angezeigt. Dabei habe alleine schon zwei meiner Unterkonten über 1000€. Kann man das anpassen oder korrigieren?

                                  @Phil-Lord#170820 Wie vorhin geschrieben, Die physischen Ja. Online Karten nur eine. Rest fehlt. Das ist sehr schlecht, kann da jetzt nicht verwalten und auch kann ich die Karten Nummern nicht mehr einsehen

                                    @Diego-Indigo-Ar#170825 are all of the accounts visible (click the top 3 buttons in the right top corner)? If not, I think this may be a bug of some sort.

                                      @bunq#170790 Since the first beta I reported a bug, that I can't see all my online cards anymore, only one (on iOS). Now even with the final version I still can't see all my online cards and so there are now cards for me I can't block in case their details are stolen.. not great. When are you going to fix this?

                                        @R#170830 Nein kann nichts ändern. Es fehlt die Möglichkeit Konten für diese Übersicht aus zu wählen.