Exploring the amazing bunq V3? Let us know how we can make it even better!

Gaston

I’m sorry but from an UX perspective this app is terrible. UX looks at what a user needs to see, what’s important and the actions a user needs to take.

That being said. Remove the tree counter. Remove the time counter. Remove the savings counter. Remove the IG feed. Bring back what the app is about: banking.

Joost-Green-Bear

Gaston Exactly this. Could also be solved with a toggle in the settings: toggle Us on/off, toggle counters on/off.

And can we have the bank accounts as a list again? The grid makes it harder to find the account I need

DaJonas

Couldn’t you just release bunq v2 as „bunq Legacy“ on the App Store. At least as long as there are missing features and bugs in v3. This way users can give you feedback and try the new version but have a working, fully featured app as a backup 🙏

Max-Silver-Lynx

Lauraine I have the same problem. Pleas fix this Bunq

JasperM

Also, can you maybe open source the previous version of the app? At least that way I can continue using the app I love! ❤️

Johannes-Golden-Dragon1982

I miss my own-made pics / icons a lot!
My icons made it easy to find, like an icon of the Dutch tax-authority for taxes.

Please bunq, can you give us our icon’s back?
I see there is less room for it, but they may be smaller.

I would prefer the possibillity to choose between the old and new view.

Mike365

Jasper Dan snap je de hele UI niet.

@bunq. Er is niks mis mee. Paar kleine bugs, maar werkt prima. Mooie layout. 5 min erdoor scrollen en een kind kan de was doen. Ik zou wel het grote + symbool verplaatsen naar de balk beneden, in het midden.

Voor andere. Ga maar weer bankieren heel suf bij de ABN ofzo. Bunq ga zo door!!

Wytse-Blue-Wolf

Ok, het combineren van je prive en zakelijke account (op deze manier dan) is echt een slecht idee. Ik vind het opzich handig dat ik alles in een scherm kan zien en niet hard hoef om te schakelen. Maar, het bij elkaar optellen van de balansen van het bedrijf en privé bij de “totalen”?

Ik zou liever losse totalen, en los pasbeheer willen zien voor mijn prive en bedrijfs account. Ik wil die dingen graag echt gescheiden houden!

Slummi

Zitat aus der E-Mail von bunq: „Nach einer erfolgreichen Public Beta ist bunq V3 ab sofort für dich verfügbar.“

Erfolgreich? Also an Selbstvertrauen mangelt es bunq wirklich nicht...

Das erste wirklich positive, dass ich seit einer ganzen Weile von bunq sehe ist, dass sie heute die Idee aufgegriffen haben, alle V3-Probleme an denen gearbeitet wird, in einem extra Thread zu veröffentlichen. 👍🏻

Ich hoffe, dass die V3 wirklich noch was wird und dass sich bunq dann erst mal auf Kernfunktionen, Kommunikation, Transparenz und Kundenumgang arbeitet. Da muss echt ne Menge passieren und das ist als konstruktives Feedback gemeint. 😉

William-Blue-Panther

Can’t find place to ask support for something

Jochen

Sorry, but V3 is a big step backwards!!!

• The basic functionality of a bank is so much harder to reach.
• There is so much “not bank related” stuff cluttering the app.
• You have to remember/guess what’s hidden(!) behind the main “bunq button” on each screen.

😕😥😢

Max-Silver-Lynx

bunq I was so happy with Bunq, that I was about to close all other bank accounts. With V3 I am considering closing my Bunq account instead. Everything was so intuitive, simple and efficient. Now its just a mess. Things like the US Tab is something I will never use. I don’t care about how many virtual Trophies I have. The just took all the “nice to have” elements that were occasionally nice to use and put them front and center, replacing the things I actually use all the time. Pleas let us go back to the old Bunq! This just ain’t it. This should be a banking app not a social media /game app that also has banking. I am all for the features, but just keep them out my way when I don’t need them (wich is most of the time).

Rick-Green-Dolphin

Cannot believe a bank launches an app version full of bugs. We pay a lot of money per month, get it together and start testing. I am not a beta tester but in the first 5 minutes of using it I can say that:
- online cards are broken
- overview is not clear at all
- instagram feed is not something people want in a bank app
- basic functionality (pay / authorize) is too many steps away

Rick-Ol

Febian Hoe kan je terug gaan dan?

Fe

Rick Mijn iPhone is gejailbreakt.

Selina-Purple-Falcon

Eigentlich liebe ich bunq, allerdings ist das neue Update das reinste Chaos! Da müsst ihr nochmal drüber schauen, so könnt ihr das nicht lassen!
Was mich stört:
- Meine Online Karten sind weg
- wie kann ich meine Karten wieder löschen?
Wo ist die Gesamtübersicht ALLER Zahlungen (alle Konten)?
- Warum Insta? Macht dich einfach das bunq together wieder hin ...
Und und und ...

Bitte ändert das 😅😕🌈

Etienne-Green-Frog

Lauraine Hast du sie gefunden habe genau das selbe Problem

Etienne-Green-Frog

Etienne Nope aber gibt einen Support Eintrag dazu das das irgendwann gefixt wird :/

Etienne-Green-Frog

Meine Online Karten sind alle weg außer einer wo sind die hin????

Benedictus-Azure-Falcon

Etienne Bij mij ook. Volgens Mike kan een kind van 12 het nog vinden, maar mijn online passen lijken foetsie te zijn.

Frans-van-Dam

Febian How?

bunq

Hi everyone 👋

We are super excited with bunq V3 and are working to solve a few issues you reported to us. We created this collective topic to give you a clear overview of what our developers are working on 💪

Cheers,

bunq

Thomas-Yellow-Turtle-1713447342

bunq Dear bunq🌈,

to be honest: What have you done? You are using us to test your new app? Am I a Beta-Tester?
I am paying for my bunq-account. I am paying because it was easy to use ... because I loved it ... because of your support.
And now? I pay for an app with all that advertising and a lot of bugs.
You are a bank. I need to trust you!
This way, I am loosing my trust in you for taking care of my money.
Listen to us, please.
Here are so many of your customers that really love you.
A mistake can happen to everyone of us. I made mistakes in my live as well. It’s important to be honest and say sorry and to correct the mistake.
Please go back to V2.

Yours
Tom

Niels-Teal-Panther

I love bunq except for most of this update.
- the plus sign below means something else for every page. I had to really search to find the together forum
- the trees and progress made is not relevant to a lot of people since they do not have a green card.
- every feature used to be easy to find but now it is not intuitively anymore and everything is hidden somewhere else
- the us tab is nice but should be hidden, I get that the features are nice to see but they are to prominent for people who are already paying customers