• Why is Bunq censoring negative comments on V3?

Clearly a large part of Bunq's large and loyal customer base have raised many serious concerns and criticisms about the V3 app.

Instead of deleting and hiding these comments (and it did to mine and presumably shortly to this one), why doesn't Bunq use it as an opportunity to listen to the users who support it?

    @Jetpants#177763 Hi Steve,

    Thank you for writing your feedback.

    We're gladly listen to all the constructive feedback we receive. That's why we've been working on improvements such as a light mode and additional shortcuts 🙌

    As it's easier for us to assess our customers' needs when they are all in one place, we're kindly asking our users to leave their constructive feedback about V3 here: https://together.bunq.com/d/30470 and refrain from creating new thread about V3 in order to help us keep Together clean

    Thanks in advance!

    I wil llock this topic as it's a duplicate. We lock duplicate topics to keep Together clean 🧹 and clear. This is in accordance with our community guidelines

      bunq locked the discussion.

        @Jetpants#177763 Hi 👋🏼 Steve,

        Uhh... help me out here, because almost non of those topic are hidden, only locked and we refer the user to 2 special dedicated topic we have created for questions and feedback. So, your claim isn't true.

        As we speak bunq is working hard to improve V3. See also this topic: https://together.bunq.com/d/30831-v3-improvements-we-re-working-on-for-you

        To keep things organised we have made two dedicated topics in regard to V3

        For constructive feedback go to: https://together.bunq.com/d/30470-exploring-the-amazing-bunq-v3-let-us-know-how-we-can-make-it-even-better-2/

        For questions go to: https://together.bunq.com/d/30043-additional-questions-about-bunq-v3-2/

          @Jetpants

          Indeed I have mistakenly hidden the original post instead of locked. This is now restored FYI.

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