Hi bunq Team,
At first, I want to say that I am really passionate about the service bunq has developed over the last few years. 🔥🌈
I am absolutely open-minded for change and innovation (that's one of the reasons I have chosen bunq in the first place) but like with many others, for me, the bunq v3 UI is neither intuitive nor fun to use. 😢
In order to give you constructive feedback, I have worked out my dream version of the app and want to explain it below. Please keep in mind that these mockups are not fully thought out screen designs and should only be seen as an inspiration for further development.
Home
Dashboard
In general, I really like the concept of the bunq v3 "Me" page: Every bunq customer has different needs and therefore wants to see different elements at first glance. 👌
But to enhance this modular experience even further, I would like to be able to customize the entire page layout and implement the three bubbles into the main area. Here are a few examples of what the available elements could be:
- Accounts
- Saving goals
- Slice groups
- Trees saved
- Travel assistant
- Insights
- Utility Widgets
- Custom Add-Ons
- Whatever else you can imagine... 🚀
This would allow users to optimize the app for their needs and could also be a place for new features bunq might want to add in the future. The grid design is inspired by the new widgets in iOS 14 and would, therefore, fit perfectly in the overall design of the app. To reflect the overall function of the page I suggest renaming it to "Home".
Magic Plus Button
In Addition, I would like the magic plus/lighting button to be refined.
At first, I think this button would be way more intuitive if it would have the same functions associated on every page. This could be quick-access features like "Pay", "Request" or "Scan".
Secondly, if we would be able to interact with an element by dragging the button on top of it, the functionality and depth of this object would increase dramatically and we could access complex actions way more quickly and intuitively. Please refer to the link below from the to-do app "Things" as an inspiration.
https://culturedcode.com/things/whats-new/#cinema-iphone-magicplus
Mockup Home

Events
In order to keep a clear overview of what happens under the hood of the shiny new "Home" page, I would wish to get the "Events" Page from v2 back. It has always been a perfect way to see both recent activities and planned events at the same time.
Mockup Events

Together
Like with many other users, I have absolutely no use for the current layout of the "Us" page. I think this page would be way more practical if you would combine it with the old "Help" page and call it "Together" as the community bunq is surrounded by, is a major plus point for the customer experience.
Mockup Together

Profile
Last but not least, settings, subscription options, security options, and other personal details could neatly be stored in the profile tab.
Mockup Profile

Summary
I hope I could help the team at bunq with this feedback and look forward to the future of the bank of the free! 🙌
Recent updates of the v3 have already made huge improvements and I believe together with the community we can push v3 even further than v2 has ever been. 🚀
Best,
David