• Ask the Community
  • How do I downgrade to the Travel card subscription?

Hi,

I would like to downgrade to the travel card subscription. When I try to change my subscription I only see the +1 and supergreen option.
I have been told that I need to remove all cards except for the travel card that I currently have, but every time I open the Cards section I get a app crash, so that is not a option. Any ideas?
I would also rather not send a crash report from a bank app due to sensitive information.

    @HvdG#193124 Just in case a developer is viewing this (which I doubt), I only get a app crash when all cards that I have fit in the screen. When it doesn't and I try to scroll down the app crashes. When I had a bunch of cards I had a scroll bar, when I scrolled all the way down I got a app crash. The same happens when I change to split screen and shrink the bunq app to as small as possible, I can view my cards but when I scroll down the app crashes.

    I have a OnePlus 5T running LineageOS 17.1. I did change the screen size (scaling) to allow for more things to fit in the screen.

      I just downgraded and all the app did was tell me to remove all but one iban, I did, choose travelcard and it was done (downgrade happens at the end of this payment period).

        Write a Reply...