• Bugs Fixed

  • [FIXED] iDEAL payments don't redirect back to merchant

I have the same problem since few days qith ideal payments. Contacted the customer care and unfortunately I was not helped. I already had rhw same problem few months ago. Then I had to change auto logout to 5min. This time it doesn't help.

    Me and my wife experienced this issue as well (on separate occasions, different Bunq accounts)... Very annoying... It annoys the hell out of me that Bunq is focused on tree-hugging and not on actually improving the core user experience of their app. I've been a Bunqer since the beginning but I'm rapidly losing faith in this bank....

      Same here! Because of this I had to pay twice in a webshop, because after the first payment the webshop didn't receive a payment confirmation.

        Tim changed the title to iDEAL payments don't redirect back to merchant .

          Jup. Hier ook hetzelfde probleem.

            @Stephen-Green-Owl#207787 Hi! Are you using the Android or iOS app?

              @Bastiaan#207838 I'm using the Android app

                I'm also consistently experiencing this, when paying with ideal directly from other apps on my Huawei P30 Pro. It's extremely annoying since the merchant is never told that the payment was the completed and the transaction never continues!

                  Hier hetzelfde probleem 🙋🏼‍♂️

                    @thijsoost#207797 Most shops will still process it correctly is my experience. It just takes a bit longer because they don't get informed immediately like with a redirect.

                      Same here. Very unprofessional for a banking App. Every update has new bugs. QA Manager needs to be replaced!!!

                        Same here, I'm happy I kept my ING account to be able to order some presents.... How can a bug like this take so long to be resolved? It is one of the primary bank app functions!

                          bunq changed the title to [FIXED] iDEAL payments don't redirect back to merchant .

                            Good morning!

                            I'm happy to tell you that our developers team thoroughly investigated the matter and were able to implement a fix last night. Simply update the bunq app to the newest version! ✨

                            Enjoy your day 🌈

                            Carien

                              2 years later

                              I know this thread is 2 years old but this is still happening. Just happened to me on a large transaction.