Hello @pbruins84#213900 🌈

Could you please reach out to us in the app, as we will be able to gain more information on your issues while keeping your data safe 🔐

Thank you in advance!

Cheers,
Erika 🌳

    Yes, I never had written down the bugs, but since the redesign there are numerous bugs in the android app. I thought, they will fix them as soon as possible for sure, but as of now, I will report all of them and hope, this will help.

      @pbruins84#213903 On iOS, 90% of the Together posts don’t show up and you can’t make them visible either. This has been a bug for close for a year now and is also completely ignored by bunq. (I think it’s a deliberate action to minimise community input on important matters.) It also doesn’t send reply notifications anymore, etc. This is probably their way to shadowban people who weren’t exclusively singing praises about v3, hehe.

        @LH-Black-Wolf#214521 The iOS app shows the posts that are tagged with certain tags depending on the category you choose. Posts without any tags indeed don't show up. Reply notifications should work fine, I get a lot of them every day ;)

          @Jakob-Y#214574 I get reply notifications too, but most of the time tapping the notification does only navigate to the bunq app, but not to the reply. And when the post is also invisible in the app, it's impossible to find the reply.

            @Jakob-Y#214574 The category I choose? I can’t choose anything? On desktop it works bad but then you can indeed at least select “All” so you finally get to see everything. In the app this is impossible to do, no such option is available. So you only see about 3 to 5 recent posts, whilst in reality there may be 50. The app should either allow us to set it to show all posts, or do this by default for as long as no selection for categories can be made.

              @LH-Black-Wolf#214773 For me there are 4 different buttons in the Menu of the Community tab that lead to Together. Depending on what you choose your post should get a corresponding tag.

              • Help each other -> "ask the community" tag
              • Feature request -> "ideas" tag
              • Business Center -> "business center" tag
              • Developer corner -> "API" tag

              On Desktop you can also change your post's tags after you created them. There is no option in the app to show all posts from all tags, you can only choose between the four. The "all" option on the desktop also does not actually show all posts, it only shows posts that are untagged or that have the "ask the community", "ideas", or "API" tag. It does not show "Bugs" or "Business Center" for example, only when you explicitly select the tag.

              I see parts of this current behavior as bugs, but interpretations may vary. I hope bunq will put a bit more effort into the technical side of Together, because there are many users (including you) that put a lot of effort in participating here in order to make bunq's products better and make it a better company overall. Having this community work flawlessly would go great lengths to show how much they value it.

                @Bernd-Cyan-Penguin#214828 Eigentlich sollte das meines Verstehens nach automatisch geschehen, je nachdem in welchem Bereich man seinen Eintrag anlegt. Sollte dies nicht der Fall sein, wäre dies meiner Meinung nach ein Fehler. Da ich selbst fast nie Beiträge einreiche und nur kommentiere, fehlt mir da jedoch die eigene Erfahrung. Von den Nutzern werden täglich sowohl Themen mit entsprechenden Tags als auch ohne Tags angelegt. Ich denke, dass da vielleicht eine Diskrepanz in der Funktionsweise zwischen verschiedenen Ausführungen der App (iOS/Android?) existiert. Anders kann ich mir das Ergebnis nicht so recht erklären.

                  @Jakob-Y#214930 Ich arbeite mit IOS. Ich habe im letzten Halbjahr zwei Beiträge erstellt, bei denen der „ask the community „- Tag fehlte und ich daher meinen Beitrag nicht sehen konnte. Ich hatte deswegen sogar den Support angeschrieben, mit der Standardantwort: Wir leiten den Vorgang an die Zuständigen weiter.
                  (Seitdem Schweigen im Walde).

                    Wenn ich am PC eine neue "Diskussion" eröffne, ist es egal in welchem Unterforum ich gerade bin, kein einziger Tag wird automatisch hinzugefügt. Dazu muss ich erst meine Diskussion öffnen und kann dort (gut versteckt) neben dem "Reply" button Tags hinzufügen. In der bunq app habe ich den button nicht gefunden...
                    image

                    To add to this Android discussion: Apparently on iOS you can swipe on transactions or long press them to add notes. This is also broken on Android.

                      Hello bunqers 👋

                      Thank you for reporting all these bugs to us! Please note we have escalated the matter to our developers team, and we will make sure to fix them as soon as possible, and will of course let you know once it has been done 🙌

                      For now I wish you a nice rest of your day 🌈

                        Die Android App wird gefühlt nach jedem Update langsamer, das Laderädchen dreht sie mittlerweile extrem lange

                          2 months later

                          Hi bunqers 👋

                          I am happy to tell you the reported bugs have been fixed! Simply update to the latest version of the app and you're good to go 🙌

                          If you still experience some issues, do let us know and we'll look into this further. Bear in mind that it's always best to report a bug alongside a screenshot or a screen recording, so please add these when applicable. And if something contains sensitive information such as names, amounts, etc you can always report this within the app following these steps.

                          For now I wish you a nice rest of your weekend 🌈

                            7 months later
                            Peter B changed the title to bunq , los de vele bugs in de Android-app op.