Hey bunqers 🌈
Our job here at bunq is to empower you to be free and make life easy for you. This is why we provide you extra security, easy and fast processes and fast support. But much too often, we started receiving more and more cases of IBAN discrimination.
This happens especially when businesses in the EU refuse to accept your IBAN because they need an IBAN from the country they're based in. This kind of discrimination is actually illegal.
That’s why we join Wise, Klarna, N26, SumUp and Revolut in a fight against “IBAN discrimination”. And you can help us!
How can I help?
If you’re experiencing IBAN discrimination, you can report your case on this platform: https://www.acceptmyiban.org/
Once you report the case there, we’ll do the job for you by passing your report to the responsible authorities. No need to think about which form you should choose, and all kinds of hassle, we handle it for you! 🙌
Know your rights
Like any other IBAN provided by a bank within the SEPA region (Single Euro Payment Area), your bunq IBAN should be accepted by merchants or employers, since European countries have agreed on this simplified IBAN system to facilitate international transfers within Europe.
This simply means that if merchants or employers don’t want to accept your bunq IBAN because of its country code, length or any other reason, they are violating European law as of 1 February 2016 (Article 9 of Regulation No 260/2012) and doing what we call IBAN discrimination.
Possible workaround - Local IBANs!
If the discriminating party has Dutch, German, French, Spanish or Irish origin, you can always provide them with a Local IBAN created by bunq and therefore have it accepted right away. Simply follow the easy steps explained here to create a Local IBAN and resolve the issue right away.
Of course, don't forget to report your case of discrimination as explained above 🙌
Want to learn more? Explore more bunq knowledge here ✨