I totally understand the topic creators point though I never had issues with any of it, luckily. 😅
@Ali Thanks! I read your reply with a smile on my face, definitely in a good way. But keeping in mind, why won't bunq give official statements as informative as this? I really wish there were more comments like this. I understand some problems can't be fixed right away, and quite sure a lot of bunqers would think the same. I mean West-Germany, seriously?
There are a lot of smart people here on Together and bet they aren't that easily impressed by an experience like I quote "a short post/reply and a couple of smiley's" from support. I kind of like this personal/friend-like approach most of the time but it will be different when someone seriously runs into trouble..
So far I have always understood that bunq has a vision which includes being transparent, but this really can be done while keeping the new features a surprise. As long as the information is clear and true, bunq will already have an advantage over the traditional banks where a huge amount of support posts are still unclear or faulty just to shush the client for the time being.
Btw, this comment is not extra oil on the 🔥. It's just a supportive comment for the future. Keep on bunqing 🌈💪