Hey bunqers 🌈
Sometimes our relevant department requires some additional information regarding your payments. You can easily handle their application through the bunq app.
How can I upload a document in the app?
You can provide the needed documents easily through a pending event tab you can find on your Home tab if requested.
- Open your bunq app
- Look for Awaiting Events on top of the Profile tab
- Select the event in question
- Follow the flow and upload your document 🚀
I can’t see an event. What should I do?
If you experience issue with this method, you can always submit them to our Support team.
If you have a request to provide supporting documents for a payment, worry not - it's a standard procedure which is pretty common for all banks. You can learn more about this in 📑 Income information required - what should I do?
Want to learn more? Explore more bunq knowledge here ✨