Stores to deposit cash with Paysafe Cash in Amsterdam?

Rik-Teal-Puma

Hi all,

I really want to deposit some cash the other day. so I went out of my way for a shop that would accept my cash (according to Paysafe). The lady behind the counter had never even heard of Paysafe. I was flabbergasted.

Second try: according to Paysafe, there is a "4smarts" electronic store in the P.C. Hoofdstraat. That's the one street in Amsterdam where all stores are Gucci, Prada etc. but I thought hey, I'm just gonna search. It was supposed to be number 59, but that was a completely different store. I then Googled 4smarts, saw they have different locations in Amsterdam so I called one. They confirmed they have never been in P.C. Hoofdstraat, and he ALSO never heard of Paysafe, they don't do it.

So where do I go? Are all locations in Amsterdam fake? Am I going to have to try them one by one? I'm sorry but this is outrageous! Bunq, please ask Paysafe an updated list ASAP. They have no customer service so I can't ask.

Thanks :)

Gianguig

Rik
Hi there 🙌,
I rarely use cash... but it happened I had an amount I did not feel like spending or handling.
I did like you Rick and went on a hunt for a Paysafecash shop in Amsterdam ... as indicated on the App (well.. App.. web kind of App).
I noticed most of the shops "enabled" were kind of small shops which varies from Telephony shops... Souvenir shops ... general small items corner shops ... and some Gas stations. Some of the shops mentioned on the PaysafeCash map do not exist.. and I believe never existed as they are homes.... not shops.

Well.. I still have to find one which would say "Yes no problem". In every shop they tell me they do not know.. I tried to let them browse the FAQ for shop owners... nothing worked.

I reported to both bunq and directly to PaysafeCash... with horrendous answers from the latest.
So I gave up... as cash is not something I use often.. and asked a friend of mine who still uses cash normally and have a traditional shop bank to get the cash and send me the money via IBAN... which was an instant one.. so I solved it like that 👍

Not ideal but worked and solved my issues. My rating to PaysaCash are probably the worse.. and is a pity bunq is associated with that as it does no justice at all with the super hi tech bank we rely on.

Have a great weekend 🌈
GG

bunqVitaly

Hi @Rik,

You can reach out to support in the app with this information:

Name of the store:
Address + Country of the store:
Barzahlen or Paysafecash:
Familiar with Barzahlen/Paysafecash (yes/no):
(if above in answered with yes) Reason not able to deposit:

We will make sure this is reported the proper way 🌈

Rik-Teal-Puma

Hi @vitali , I have already done exactly that :)

However, I’m not helped by reporting ‘fake’ stores. I want Real stores that accept Paysafe. Can you please ask Paysafe if there is any store in Amsterdam…?

bunqVitaly

Rik If you can tell me which neighbourhood is convenient for you, I can try to look up some for you 😊

Rik-Teal-Puma

Vitaly 🇪🇸🇬🇧 That would be great! I live in the Delflandplein buurt, and the following are also close to me: Westlandgracht, Hoofddorppleinbuurt, Overtoomse Veld. I hope this helps 😄

oscurius

Vitaly 🇪🇸🇬🇧 What about in any neighbourhood of the city of Amsterdam?

bunqVitaly

Rik This one might be a little bit far away from you. Since we don't have the list of the shops that are actually 'available', the best is for other community members to help!

Rik-Teal-Puma

Vitaly 🇪🇸🇬🇧 That’s funny, because that’s the first store I tried. So you can cross that one of the list. Can you guys ask Paysafe about this? Someone somewhere must have an actual, usable list.

New-Mauve-Pelican-3568375580

Vitaly 🇪🇸🇬🇧 Hallo, ik heb werkelijk alle op de kaart staande winkels afgebeld en niet 1 kun je geld storten?

New-Bronze-Chimpanzee-173118274

Same issue here. Urgently looking for a single shop in Amsterdam center that works, so far not a single shop keeper knew what Paysafe was. Please help - if you can name a single store in town?

thijsoost

Maria If you really need to deposit cash and you can't use Paysafecash, you could use a GWK Travelex location. But their deposit fee is 3% with a minimum of €9.95.

Quemio-Cyan-Wolf

I'm experiencing the same problem as well. Why isn't this possible at the geldmaat ATM's or stores by the way?

thijsoost

Quemio Because Geldmaat was setup by Rabobank, ING and ABN Amro, and bunq hasn't joined them.

New-Violet-Kitten-3087584517

Comment écrire en ligne avec le service client de bunq s'il vous plaît

thijsoost

René Erwin Open the bunq app, go to the profile page, and tap Support.