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  • Suspicious SMS / phishing message received

potential harmful link deleted Mod: Markus

    Ook ontvangen. Meteen verwijderd!

      I received a phishing message this afternoon, I haven't opened the link and will delete it after posting here:

      Beste Bunq-er In ons systeem hebben wij gemerkt dat uw gegevens niet volledig geverifieerd zijn. Voorkom blokkade via: nld-bunq[.]com

        It seems there are again a phishing attempt going on. Keep in mind, Bunq will never contact you like this. Never share private or login information with instances you don’t trust.
        More information about phishing here: https://together.bunq.com/d/19654

          En hier zojuist ook dit bericht op mijn reserve gsm

            hello, I also awarded this type of massage. is it a cause for concern?

              @Roman-Indigo-Eagle#257112 No reason for concern, as long as you don't tap the link!

                @Roman-Indigo-Eagle#257112 No. As long as you do not enter your personal information on these kinds of websites, you don't have to worry about anything. Of course, it's always a good idea to keep your digital life secure by choosing unique, strong passwords (a password manager like Bitwarden or 1Password can help!) for all your accounts, making sure the operating system and software of all your devices like computers, mobile phones, routers etc. is completely up-to-date, but just receiving such a message by itself is just something that can happen.

                However if you're not 100% sure and you want to check that everything is alright with your bunq account, follow the steps in this article: https://together.bunq.com/d/19654 You can change your login code, have a look at all devices that are logged into your account and remove any that you don't recognize, and confirm that your personal info is all correct.

                  Me too….asking for the pincode was a definite give-away!

                    How strange…. Never received a bunq phishing sms until I signed up for a bunq account just last week. I can assume there is not a coincidence whatsoever!? 🙈

                      @DvdS#257120 Since your phone number is connected to your bunq account, it's also easy to see if someone's phone number is connected to a bunq account.

                      For example, I can easily see who of my contacts has a bunq account and who doesn't.

                      That's also how the scammers do it. They just pick random phone numbers and check if it's connected to a bunq account.


                        Ik ook.
                        Waar ik me zorgen om maak is hoe komen ze aan onze telefoonnummers en hoe weten ze dat wij Bunqers zijn???
                        Ik heb dit nooit eerder zo expliciet meegemaakt bij een andere bank.
                        Er moet ergens een ingang zijn geweest. Hoop niet dat ik me zorgen moet gaan maken om mijn geld

                          @New-Emerald-Coyote-2658474791#257129 Aangezien je telefoonnummer is gekoppeld aan je bunq account, is het ook gemakkelijk om te zien of iemands telefoonnummer is gekoppeld aan een bunq account. Deze functionaliteit bestaat bij veel andere banken niet, omdat je daar alleen geld kunt overmaken naar mensen als je hun IBAN hebt.

                          Ik kan bijvoorbeeld makkelijk zien wie van mijn contacten een bunq account heeft en wie niet.

                          Dat is ook hoe de oplichters het doen. Ze kiezen gewoon willekeurige telefoonnummers en kijken of het verbonden is met een bunq account.

                          Als er een lek was geweest bij bunq was dit wel gemeld bij de Autoriteit Persoonsgegevens. Dit is echter niet het geval. Je hoeft je geen zorgen te maken over je geld, zolang je niet op de link tikt!

                            Dank voor uw geruststelling.

                              I received the text message in Dutch. So it's quite suspicious that they are actually sending it to bunqers in the right language. Perhaps our numbers and some data have been leaked?

                                @Dominicr#257153 Hi Dominic! Since your phone number is connected to your bunq account, it's also easy to see if someone's phone number is connected to a bunq account. For example, I can easily see who of my contacts has a bunq account and who doesn't. That's also how the scammers do it. They just pick random phone numbers and check if it's connected to a bunq account.

                                If there had been a leak at bunq, it would have been reported to the Dutch Data Protection Authority ('Authoriteit Persoonsgegevens)'. However, this is not the case. By the way, all users receive the message in Dutch! Also the non-Dutch users.

                                  @thijsoost#257154 Yeah cheers I just read a post of someone stating this too. Don't know if this is such a handy feature if they can "social engineer" what kind of bank I have. Luckily I double checked. But I'm not surprised if people slip up like this. Especially seeing that I'm sure their messaging will be much more convincing in the future

                                    @Dominicr#257155 It's important that users realise two things:

                                    1. Bunq will never contact you about important information via SMS, only via the secure in-app chat.
                                    2. Bunq only uses the domains bunq.com, bunq.me and bunq.app. All other domains are fake.

                                    As long as everyone keeps those two things in mind, they should be save, no matter the phishing message.