• Notification dot/indicator on home tab, but no other element

In the app (newest Android version) the home tab is showing the red dot / notification indicator. When I open the tab, no other element is showing the same. Apparently, there is nothing new to see or mark as read when opened.
I checked the various folders, bank accounts, cards, bunq.me links, loyalty cards and options in the 3 dot menu. Nothing there.
So there seems to be a bug either with the home tab notification indicator, showing something that isn't there. Or there is something wrong with one of the elements in the home tab, not indicating to me, that there is something new to be seen.

    @SimJoSt#257615 Hi Joda!

    I made a slight adjustment in your account, and this should have been fixed already 😊

    Let me know if you still see this 'notification' πŸ™

      4 months later

      @New-Bronze-Zebra-856199492#272765 It's probably something on the Activities or Green tab.

        9 months later

        I'm experiencing the same issue. 7 items in the red notification dot, but I have no clue what is new here or what I have to 'mark as read' for example.

          While this thread discusses the android version of the bunq app, I also have difficulties understanding what those badge counters mean in the iOS app version. I've already reported the issue to support.
          I would suggest, that the app should contain a list of events that need attention, which could be tapped to get the user directly to the item in question. Also, users should be able to discard select list items individually to confirm information receipt.

            @New-Apricot-Mole-2994587566#283790 Hey Meindert! Thanks for your question 🌈 Those notifications appeared as a result of your new account creation and I have just checked and they seem to have been read by you now. If you want to change your notification settings, please follow the steps outlined here: https://together.bunq.com/d/2901. Have a lovely day ahead ☺️

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