I'm trying to get my account verified, but the first step is not working. I'm putting in a correct phone number, and the sms with a code is nowhere to be seen. Can anyone help with this?
@New-Purple-Cow-1701658217#258199 Hey there 👋 To assist you on the matter, please contact us in the app: Profile > ⚙️ > scroll down > Need help? Get support. Thank you for your understanding 🙏
@dosz-Grey-Goat#258203 i literally dont have an option in the app to "get help"😵💫😭
@dosz-Grey-Goat#258203 and tried with my dutch and uk phone number both to receive verification code and noneof it is working - trying daily for a week now.
Hey Nikolett! Thanks for your reply. Just mail us via support@bunq.com and we'll pick up your request as quickly as possible 🙏