Why there is still no money on my account

New-Pink-Ermine-1241643509

A friend of my just transferred money to me and it is said Accepted, but there is still no money.

Gianguig

HI 🖐,
the payment should be available in the sub account you have requested from.
I advice, if that is not the case to either wait few hours or to contact bunq support. Make sure to add any detailed information and each sequential step you did so that support can identify issues, if any, as soon as possible:
🌈 https://together.bunq.com/d/32181-how-do-i-contact-support

As a side note, bare in mind this is a public forum so I would not share private information as you did.
Regards
GG

thijsoost

GG Thanks for noticing! I've hidden the personal information on the screenshots.

New-Pink-Ermine-1241643509

Thijs Ok thanks for doing that..but I’m still confused because my friend’s bank is ABN so I thought it would arrives immediately..maybe I’ll contact to the bunq

thijsoost

Cheng Sometimes a payment request is delayed. Nothing to worry about! The money will probably be on your account within 2 business days. If not, please contact bunq support: http://together.bunq.com/d/32181