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This status means that the merchant has initiated a refund to your bank account. Youâll receive the payment once the merchant sends out the refund. This usually happens within the next day, but it may take up to 7 days.
How will the status of my refund change?
- If the merchant sends the refund within 30 days, the payment status will be changed to âReceivedâ â
- If the merchant doesnât send the refund within 30 days, the payment status will be changed to âExpiredâ.
- If the payment is âExpiredâ and youâre entitled to receive a refund from the merchant, make sure to contact them for further assistance with your refund.
Youâll see this description in the payment event
Merchant has issued a refund. We are waiting up to 30 days for the money to arrive. Once we get the refund weâll release the money to your account.

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