Loading...
This site is best viewed in a modern browser with JavaScript enabled.
Something went wrong while trying to load the full version of this site. Try hard-refreshing this page to fix the error.
Issue with card payments
I haven’t received my chargeback yet - what can I do?
What does the Complete status mean?
What does the Expired status mean?
What does the Merchant Pending Payment Refund status mean?
How to add note or receipt to a payment?
How do I solve a failed online payment?
How do I solve a failed contactless payment?
How do I solve a failed PIN payment?
How do I auto-accept payments from specific merchants?
How do I auto-accept payments from specific contacts?
Issue with card payments
How does the Pre-Authorization work?
BUG - Payments are refunded with no clear reason
How do I solve a failed card payment?
I don't recognize this payment
When will my payment arrive?