• Entrepreneurs

  • Hoe kan ik mijn pas reactiveren?

Ik moet mijn reactiveren, hoe doe ik dat?

    @Arvid-Cyan-Llama#271933 Re-activate?

    • Did you freeze it? Then you can always unfreeze it in your app.
    • Or did you block it? Then that is a permanent action that cannot be reversed.

    More info: https://together.bunq.com/d/3509

      @Jakob-Y#271936 Hoe ontdooi ik mijn account dan? Ik kan het nergens vinden op de app.

        @Arvid-Cyan-Llama#271949 Mijn account is niet geblokkeerd maar bevroren.

          @Arvid-Cyan-Llama#271951 Are you talking about your bunq account in general or about a specific sub-account? If you have recently closed (archived) a sub-account, then you can re-open it during a certain time span. Use the in-app search for "Archived Account", choose it from there and you should find the option. More info: https://together.bunq.com/d/28210

          If your bunq user account itself is somehow frozen, then it's probably best to inquire with support: https://go.bunq.com/link/support/

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