RobinRookie
A good alternative for Dutch people might be Lloyds right now. They offer 2.5% and all the standard protections with fixed contra-accounts etc like you would expect.
A good alternative for Dutch people might be Lloyds right now. They offer 2.5% and all the standard protections with fixed contra-accounts etc like you would expect.
@Robin-Teal-Owl#282029 Hi Robin 👋 I understand you are concerned about the level of security provided by bunq Savings accounts.
Firstly, I'd like to let you know that you can grant bunq Web access to your phone’s bunq contacts, so that you do not need to enter payment details every time 🙌
Second, I can see that your payment was sent as a SEPA payment, not an Instant Payment. It will therefore take 1-2 business days to show in the receiving account.
In regards to security, this is something bunq values highly, along with freedom. So, while you have the freedom to raise or lower you daily transfer limit any time you like, which, as you have demonstrated, is sometimes necessary, your transfer is also protected by your six-digit security code 💪 I understand you feel more security is necessary, thank you for sharing these concerns here! We are always grateful to hear our users' opinions so that we may grow and provide the best service possible 🌈
Thanks Gia for your response. However it doesn't really change anything or address the underlying concerns for me. I think this thread is very useful though and everybody can decide from themselves how they feel about the issue. After all, banking is about trust and thus it is about how you feel.
I still follow this conversation but still don’t get what’s the issue. Is there any specific procedure in Netherlands ?
Couldn’t Bunq provide the data’s of how many times what terrify the participants of this thread occurred ?
Is er een datum bekend wanneer Bunq een vaste tegenrekening gaat ondersteunen?
@New-Azure-Deer-1244373256#282143 Het is nog niet bekend of bunq überhaupt vaste tegenrekeningen gaat ondersteunen, laat staan een releasedatum.
@Bogz#282051 Many traditional banks in the Netherlands have a system that you can set a specific contra account. If you want to transfer money from a savings account, it can only be transferred to that specific account.
Bunq never had this feature (you can transfer money from a savings account to any IBAN). This was never an issue, until bunq started to raise their interest rate. Many new users started to join bunq and add their savings to bunq accounts. However, they have the feeling their money isn't save at bunq because they don't offer this contra account.
@thijsoost#282145 That's right. Let me also add for the people that keep arguing that a fixed contra-account isn't safe either, that this is mostly untrue.
Most transfers to a fixed contra account will take hours if not a full business day to process. At that point you have to deal with the 2FA or other withdrawal restrictions of the contra-account bank. So there is a big delay, there are notifications to the owner and you'd need access to both banks to commit fraud.
I would agree that chances are still very small that you loose your money at Bunq, but then again the stakes are very high for a lot of people.
@Robin-Teal-Owl#282181 You are completely right. What I think is that Bung can not see that people that are just for saving are a different type of clients / users than people that are using Bunq for their daily bank business. People that have placed their savings at Bunq had in the past at other banks a saving account with the contra account. So that is their reference of safety. Unfortunately I also withdraw all my savings as I was constantly checking of my saving were still their as in my mind I had still the idea that someone can transfer all my savings to an other account although people will say that as long nobody can access your phone and Bunq app your money is safe. But it is that nagging feeling of not having that contra account....
@New-Blue-Bat-2428452942#282196 Agreed. I'm opening Lloyd's myself. Same interest rate, but all the protections you'd expect including 2FA. Also not an app, so I won't be carrying it with me like my regular bank app. Should be a better experience.
Safety is important but why a contra account is safer than the current safety systems? I fully trust Bunq with their current system and I am not worried about my savings.
Todays technology is able to protect you in the right way
I'm somewhat new here with just easy savings account at the moment, and have been reading along abit on this issue.
I also been reading up on bunq founder/emperor, and I don't think that a old fashion 2AF, whitelists will do for Bunq's Ease of Use and Freedom of Choice neo app philosophy. So I got 2 simple ideas and 1 Security solution you can use right now!!
As you all know every easy savings account has 2 monthly withdrawals, bunq can make a simple switch to disable withdrawals altogether. And If you enabled to disable withdrawals you lose those 2 withdrawals you can do per month, until you disable it agian and your 2 monthly withdrawals come back at the start of coming month.
Another extra option what will be easier to implement then a account whitelist. That is to have a switch to only allow withdrawals to a IBAN number with the same initials and last name as your Bunq account. Some exchange limit origin of money flows thats way, and this can be used in a similar way by Bunq, like mandatory or a swich option that can be disable so it stops matching account names at the start of the upcoming month.
So those are just 2 ideas that can simplify & increasecurity, beyond the first layer with your passcode & fingerprint.
And something you can do right now, is to do 2 withdrawals of just 1 cent every month to effectively disable withdrawals for that month with your easy savings account. Yes you need to do it every month, but your savings will be save in that time.
Just my two cents, that hopefully are more inline with Bunq's, Ease of Use & Freedom of Choice ways.
@New-Blue-Ferret-1222224370#282202 If someone has access to your bunq app, he/she can still change all those settings or convert a savings account into a regular sub-account.
That's why protecting your phone is so important.
@DiegoT#282199
I fully trust Bunq with their current system and I am not worried about my savings.
Todays technology is able to protect you in the right way
Weird take. Because clearly Bunq doesn't protect withdrawals from savings in any way. All people need is my phone and my thumb and all the money is in Belarus in seconds. If Bunq has such awesome tech that makes this impossible, please share it in more detail.
@thijsoost#282203 Agreed. You can convert to regular account and still withdraw. Also @New-Blue-Ferret-1222224370#282202 's other suggestion about only withdrawing to accounts with same last name is exactly the fixed contra-account protection. Fixed contra-accounts are always checked and must be the exact same name.
Agree about protecting the phone. But also my thinking is more that I don't want to give my phone so much power as to be able to financially ruin me within seconds, because I can be forced or tricked or who knows what 0day hacks are floating around on Android/iPhone now or in the future. There is a reason a lot of businesses use a safe with a timer delay or requiring multiple keys.
Bunq's Ease of Use and Freedom of Choice neo app philosophy
Never knew about this, but makes sense. Bunq most likely doesn't care to attract all kinds of customers, they probably see themselves as a young hip fintech disruptor in the banking industry, serving mostly Gen Z and younger Millennials or something. An anti-establishment bank and we're in here arguing that they should be more conservative! :)
@thijsoost#282203 As you can see, I'm new to bunq in general. But this https://www.bunq.com/faq/is-bunq-safe is not enough information to know how your money is save. We are human beings and just protecting your phone doesn't exclude human error or fraud and so on. If you can just convert a savings account to bypass a security features, then also disable that option when your savings account is withdrawal locked mode. The only thing that can changes is you savings balance when you do a deposit and maybe some customization options like account name/icon change.
@Robin-Teal-Owl#282221 Yes the balance between security and ease of use is not a easy one. But we like at least see it as a optional choice for a extra security option, that doesn't need to be on by default. Honestly I don't get why there is a daily withdrawal limits without having some extra security options like a delay when increasing your limit.
There should be a optional option for a second layer of security. In the end it's up to the boss that owns 90% of bunq, and how to add extra security or at minimum explain what security features there are in general and beyond the first layer with your passcode or finger.
Ik wilde ook graag een vaste tegenrekening en een bepaalde tijd dat een aangepaste daglimiet in werking treedt. Helaas blijkt dat Bunq dit vooralsnog niet gaat implementeren, dus ik ga ook mijn spaargeld ergens anders onderbrengen.
Why not an easier solution -> possibility to have an option that make you wait 48h when you add a new beneficiary ?
like this even if somehow get access to your bunq account or has kidnapped you he will not be able to get money on his account. In traditional bank statements France we have this feature.
@Bogz#282342 I like that too, with a notification in app and/or email when adding a new beneficiary, however that is not a thing at the moment as you need to add manuely the IBAN/NAME everytime. I dont think addessbook is integrated with savings withdrawals, and i'm too new here so I don't know if the addressbook actually has useful function in some way?
Abn in Nederland heeft nu deze mooie optie waarbij je zelf kunt beslissen om deze aan te zetten:
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